5 months ago I bought a brand new Samsung Replenish, installed Phoenix 0.2, and gave it to my mom, who lives in another state. She told me that it won't start. If she pushes the power button, the Samsung screen appears but then turns to a light gray screen, and it won't boot up. The only way to turn it off is to pull the battery. When she charges it, it shows the charging battery on-screen, and the red LED charging indicator light comes on.
Does anybody have any suggestions on what she can do to get it to start up?
I think Phoenix comes with CWM5, right?
If so, I'm thinking that she might be able to launch into recovery mode and maybe do a cache wipe or a factory reset or something? Is that a good idea?
I can't remember how to launch it into recovery mode. Is it power button + "U"?
I'm thinking that if she mailed it to me, maybe I could also try to run Odin and reinstall the image or something?
Any help would be much apprecieated.
Does anybody have any suggestions on what she can do to get it to start up?
I think Phoenix comes with CWM5, right?
If so, I'm thinking that she might be able to launch into recovery mode and maybe do a cache wipe or a factory reset or something? Is that a good idea?
I can't remember how to launch it into recovery mode. Is it power button + "U"?
I'm thinking that if she mailed it to me, maybe I could also try to run Odin and reinstall the image or something?
Any help would be much apprecieated.