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  1. Thread Author  Thread Author    #1  

    Default Where is Knox on GTA Verizon?

    I thought all Note 3 has the Knox software installed. Am I mistaken?

    Sent from my SM-P600 using Tapatalk now Free
  2. #2  
    kool_zero's Avatar

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    Default Re: Where is Knox on GTA Verizon?

    I only see VZ Security on mine. No Knox.
  3. #3  

    Default Re: Where is Knox on GTA Verizon?

    It's not installed by default. You download it. There's a download stub in the Samsung folder in the Apps directory as I recall.
  4. #4  

    Default Re: Where is Knox on GTA Verizon?

    It also depends on what carrier you have If youcan get it. Only there of them are including the stub.

    Wonder if any will pull the apk.

    Right now att isn't including it

    Posted via Android Central App
    Craig
    Phone :: BB880>>BB9000>>Captivate>>Galaxy Note1>>Galaxy Note 3
    Tablet :: B&N Nook >> Xoom >> Nexus 10
    Game/Mini-PC :: Zealz G802 >> Ouya
  5. #5  

    Default Re: Where is Knox on GTA Verizon?

    I have the verizon Note 3 and don't see where to download it. I've gone into the Apps directory, then the Samsung folder and there is nothing in there that says Knox. That's the whole reason I bought this phone was to test Knox for our BYOD environment. A Samsung rep told me it would ship on the device. Really, really hoping there is a way to get it onto the Verizon model and I'm just missing it. I've checked the Samsung hub, the Samsung app store, the Play store and looked everywhere on the device....

    After playing around more, I went under settings > Security > Device Administrators and there is a check box in there for Knox, but after checking that box and rebooting I still can't find any app, icon or infomation about Knox.
    shortwave8669 likes this.
  6. #6  
    kool_zero's Avatar

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    Default Re: Where is Knox on GTA Verizon?

    I am working with both Samsung and Verizon right now. I will post what I find out.

    *Update:
    Samsung had me do a soft reset, clear the device cache, and a factory reset. They also had me run the force stop in application manager a few times to see if the application would become available but it did not. They recommend I contact the carrier as it appears to be something caused by Verizon.

    -On the phone with Verizon now. On hold with Tier 2....
    shortwave8669 likes this.
  7. #7  

    Default Re: Where is Knox on GTA Verizon?

    Can't find it on my Verizon Note either.

    Posted via Android Central App
    Current Devices: OnePlus One, Note 4, Nexus 5, Samsung Galaxy Tab S 8.4

    Retired Devices: HTC One M8, Sony Xperia Z2, LG G3, Moto X, Note 3, HTC One, Samsung Galaxy S4, Samsung Galaxy S3, Galaxy Nexus, Motorola Droid Bionic, HTC Droid Incredible, HTC Droid Eris

    Android Addict
  8. #8  

    Default Re: Where is Knox on GTA Verizon?

    Looks like Verizon did the same thing att did. It isn't available on the att phone right now either.

    When I talked to Samsung they said it would eventually be in the play store, but couldn't give me a eta.

    Someone on xda forums went round and round and the Samsung rep told him they would do a ota in the coming weeks to fix this on the att phones at least.

    Posted via Android Central App
    Craig
    Phone :: BB880>>BB9000>>Captivate>>Galaxy Note1
    Tablet :: B&N Nook >> Xoom >> Nexus 10
    Game/Mini-PC :: Zealz G802 >> Ouya
  9. #9  

    Default Re: Where is Knox on GTA Verizon?

    I had to Google this. I'm not going to use it but pretty interesting Samsung created this.
  10. #10  
    kool_zero's Avatar

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    Default Re: Where is Knox on GTA Verizon?

    *Update
    - Verizon has no idea why the app is not on the devices. Tier 2 checked their inventory and the app is no where on their devices except the application manager as well. They claim they will send the information to Samsung and there should be a software update which will fix the issue. There is of course no ETA on this information.

    - I did chat with Samsung again. They wouldn't give me anything but the toll free voice support number which is closed. I suppose I will call them tomorrow. I am sure they are aware of the issue, but Verizon Tier 2 didn't even know what Knox was :S We shall see.
  11. #11  

    Default Re: Where is Knox on GTA Verizon?

    It's not on Att either

    Sent from my Samsung Galaxy Note 3
  12. #12  
    Sooks's Avatar

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    Default

    It is on all of Note 3s.....go to settings, security, device administrator then click the Knox box... Then you are good to go.

    Posted via Android Central App
  13. #13  

    Default Re: Where is Knox on GTA Verizon?

    Quote Originally Posted by Sooks View Post
    It is on all of Note 3s.....go to settings, security, device administrator then click the Knox box... Then you are good to go.

    Posted via Android Central App
    There are two versions of knox. One that a company can install and setup.for enterprise and a new one with the note 3 that is for personal use. It is the personal one that is missing from phones. Per Samsung's documentation we should all have a icon in our app drawer to open and setup knox. It is simply missing.

    Posted via Android Central App
    Craig
    Phone :: BB880>>BB9000>>Captivate>>Galaxy Note1>>Galaxy Note 3
    Tablet :: B&N Nook >> Xoom >> Nexus 10
    Game/Mini-PC :: Zealz G802 >> Ouya
    shortwave8669 likes this.
  14. #14  
    kool_zero's Avatar

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    Default Re: Where is Knox on GTA Verizon?

    Quote Originally Posted by mavrrick View Post
    There are two versions of knox. One that a company can install and setup.for enterprise and a new one with the note 3 that is for personal use. It is the personal one that is missing from phones. Per Samsung's documentation we should all have a icon in our app drawer to open and setup knox. It is simply missing.

    Posted via Android Central App
    This. Hopefully the OTA update will be sent out within a few weeks for this fix.
  15. #15  

    Default Re: Where is Knox on GTA Verizon?

    Not that it helps you guys on Verizon or att, but as a t mobile user, I have had Knox up and running since day one. It was in the Samsung apps folder, ready to go.

    Sent from my SM-N900T using AC Forums mobile app
    mspace81 likes this.
  16. #16  

    Default Re: Where is Knox on GTA Verizon?

    Quote Originally Posted by PhabPhan View Post
    I thought all Note 3 has the Knox software installed. Am I mistaken?

    Sent from my SM-P600 using Tapatalk now Free
    It's Verizon... They always take things away from phones if they have something they sell. You know everyone says they are the most greedy care of all .

    Sent from my T-Mobile Note 3 using AC Forums.
    Sent from my T-Mobile Note 4 using AC Forums.
  17. #17  

    Default Re: Where is Knox on GTA Verizon?

    Quote Originally Posted by Sooks View Post
    It is on all of Note 3s.....go to settings, security, device administrator then click the Knox box... Then you are good to go.

    Posted via Android Central App
    Not necessarily with Verizon. They are known to take things away. They could of possibly not removed it but... There is a good chance they did.

    Example would be the HTC One. They removed power saving mode even though all other carriers had it. Why? They sold some sort of battery thing for it and rather you buy that instead.

    Sent from my T-Mobile Note 3 using AC Forums.
    Sent from my T-Mobile Note 4 using AC Forums.
  18. #18  
    lennysh's Avatar

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    Default Re: Where is Knox on GTA Verizon?

    Activated Knox under Admins, and still can't add any email accounts under Knox, or even get the icon to show. I wanted to try out Knox before I rooted... Grrr!

    Anybody heard anything new?
  19. #19  
    SiliconAddict's Avatar

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    Default Re: Where is Knox on GTA Verizon?

    Verizon doing their usual bangup job. The software is there. You just can't run it....Where is Knox on GTA Verizon?-screenshot_2013-10-11-13-00-14.jpg

    When you try installing the software it fails. And people wonder why I'm such a proponent of stock. Or at least not dicking with what the OEM gives you from version to version. I was however pleasantly surprised that unlike my old Galaxy S3, there is no ugly notification that OMG! WIRELESS AVAILABLE! All the time in the status screen.
    Thanked by:
  20. #20  
    SiliconAddict's Avatar

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    Default Re: Where is Knox on GTA Verizon?

    I wonder if once we get root and can write to this partition if activating read\write would allow access. Or or maybe Knox is an entirely separate partition in which case repartitioning may be needed. Don't know enough about how the tech works. For all I know KNOX could simply be an encrypted mounted disk image.
  21. #21  

    Default Re: Where is Knox on GTA Verizon?

    Quote Originally Posted by SiliconAddict View Post
    Verizon doing their usual bangup job. The software is there. You just can't run it....Click image for larger version. 

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ID:	85969

    When you try installing the software it fails. And people wonder why I'm such a proponent of stock. Or at least not dicking with what the OEM gives you from version to version. I was however pleasantly surprised that unlike my old Galaxy S3, there is no ugly notification that OMG! WIRELESS AVAILABLE! All the time in the status screen.
    GG Verizon!

    Sent from my T-Mobile Note 3 using AC Forums.
    Sent from my T-Mobile Note 4 using AC Forums.
  22. #22  

    Default Re: Where is Knox on GTA Verizon?

    I just got confirmation from Samsung that they only come pre-installed on Sprint, T-Mobile and US Cellular! This is a Carrier thing!!!!

    Update:
    I just got off the phone with Verizon, they transferred me to Samsung support. When I started telling her the issue, and how I spoke to a rep online that only those three carriers enabled it, she went back to confirm. She came back and said that AT&T and Verizon would be enabling it in the future, but had no timetable on it. I am sort of upset that VZ transferred the call so I could make them answer for their stupidity.
  23. #23  

    Default Re: Where is Knox on GTA Verizon?

    Just looked and its on mine from verizon. Phone is only a week old now

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