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  • 1 Post By rickhamilton620
  1. Thread Author  Thread Author    #1  

    Unhappy Cant Get My SkullCandy Earbuds To Work

    I just got my samsung stratosphere yesterday and the clerk said you would need these earbuds & so i just got them being a newbie to androids.But once i plugged in i cant hear anyting i tried it in my computer so i know it works.Havng never used earbuds before i tried pressing the black button with the 3 dots but nothing happens when i played a video on my phone i heard nothing but as i said i know it works from my computer. Can anyone help this newbie.
  2. #2  

    Default Re: Cant Get My SkullCandy Earbuds To Work

    Quote Originally Posted by kungfuwomn View Post
    I just got my samsung stratosphere yesterday and the clerk said you would need these earbuds & so i just got them being a newbie to androids.But once i plugged in i cant hear anyting i tried it in my computer so i know it works.Havng never used earbuds before i tried pressing the black button with the 3 dots but nothing happens when i played a video on my phone i heard nothing but as i said i know it works from my computer. Can anyone help this newbie.
    Make sure you've inserted them into the phone as far as they'll go. By the way, the sales clerk totally upsold you. There's no need for special headphones with this phone or most any Android phone. If you have a set you liked before you bought these, return the SkullCandy's and use those instead.
    chase2hoop likes this.
  3. #3  

    Default Re: Cant Get My SkullCandy Earbuds To Work

    Quote Originally Posted by rickhamilton620 View Post
    Make sure you've inserted them into the phone as far as they'll go. By the way, the sales clerk totally upsold you. There's no need for special headphones with this phone or most any Android phone. If you have a set you liked before you bought these, return the SkullCandy's and use those instead.
    This. The jack is very stiff by design. Also, any headphones would work with the phone, and Skull Candy headphones are generally over priced for the performance they deliver. The sales guy got you pretty good man.
  4. #4  
    chase2hoop's Avatar

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    Default Re: Cant Get My SkullCandy Earbuds To Work

    Actually, the earbuds he got sound like the ones I got. Mine work fine... I think you should return it, and show them it dosent work...
  5. #5  

    Default Re: Cant Get My SkullCandy Earbuds To Work

    I bought this phone for two main reasons, to make and receive phone calls, and to listen to music. I do not like the Samsung ear buds they do not fit my ears properly and they fall out while riding my motorcycle.
    The reason there are so many brands and styles of ear buds is just that. People find that different ear buds fit better or have a different sound to them that they enjoy. Which is why I (and many other people on the forums) assumed that they would be able to buy and use a pair of ear buds from another major manufacturer and have them work with this phone. Apparently this is not the case.
    The Samsung brand ones work properly on my phone but the Skull Candy ones will only play music and skip tracks. They will not adjust volume or receive phone calls, why is this??
    Both pairs of ear buds have the typical 4 pin connector. Just about everyone else's products support them, I never had an issue on my iphone, htc touch, ipod, zune, diskman, or cheap mp3 player or other phone I have owned.
    The only reason I can see for Samsung doing this is greed (or sheer stupidity). Make other ear buds incompatible with the $amsung product so that you will have to buy the $amsung brand ear buds. I really hope that this is something that can be fixed with a software update, if not then Samsung has lost me as a customer.
    I also used the Live chat support feature to contact Samsung and found them totally useless, both times they directed me to call the Samsung phone support. Phone support wasn't any better, just told me that they don't support 3rd party products... but wait a sec... isn't the sd card a 3rd party product? The phone was built to work with those...

    I strongly urge anyone with a problem to contact Samsung, and if there is a way to fix this with an update, then hopefully they will. If not then perhaps they will fix it for the next gen phone.


    Just got off the phone with Skull Candy and Samsung support, Samsung was useless but Skull Candy said there is an issue with the Skull Candy headsets not working on Samsung S3 phones. This is an issue with Samsung, they changed something within the mic configuration and now a lot of brands of inline mic earphones don't work properly. It is not a wiring issue it's a software issue and Samsung is working on an app to allow these other earphones to have full functionality. Please contact Samsung about this problem, the more complaints they get the faster we will get a fix! Here is the link to contact Samsung...
    Contact us - Samsung

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