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Re: Need help recovering contacts
If you are on Verizon, she may be able to get them from backup assistant. Having said that, a Verizion rep told us the best thing is sync with google. Backup assistant sucks. I had go download her contacts (she has lots, 200 +, work phone) & manually recreate them in Google. :-(
Does she have them on an old phone? You might be able to get them from it.
We both have Strats. After our problem, we synched both with google and have csv file backups. I save new contacts directly to google. Once it's all set up, it does work well. I hope this helps.