OMG, thank you so much. I have had this problem since Oct 2012 and yep VZW wants to do nothing about it. I tried the opera app and that didnt work much better.I never thought to get the firefox app, because I quit using firefox on my PC and Laptop and only use chrome now. So it seemed simpler to have everything on Google. Thanks so much for you post. I am now on my WIFI with firefox! I am getting a new phone in 2 months as well, I am sure your contract will be up as well. I like the qwerty keyboard but the galaxy with the keyboard seems to be not much diff than the Stratosphere.