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  1. Thread Author  Thread Author    #1  

    Default Samsung Stratosphere: Email stuck in outbox

    I am using the email app that came with the phone. I have a message in one of my outboxes that I deleted but it still keeps trying to send over and over 24/7. The message is not visible because I deleted it, so I can't go into it to edit or re-delete. When I try to send all outgoing messages, all it says is Sending Failed : temporary server error, please try again later. If anyone could post a fix that doesn't involve deleting the email account, I would really appreciate it!!!
  2. #2  

    Default Re: Email stuck in outbox

    It sounds to me that you should delete the email acct and then set it back up again and I am sure that will clear this issue. Only takes mins to set up an email acct again.
    ~Jag~
    Member Of Android Central & Mobile Nations!


  3. #3  

    Default Re: Email stuck in outbox

    Or perhaps even easier, do Settings > Applications > Manage applications, find the e-mail app, and select Clear data. That should clear out the stuck e-mail.
  4. #4  

    Default Re: Email stuck in outbox

    What a clever fellow you are! My problems: stuck email and non syncing sent box fixed in two seconds!
  5. #5  

    Default Re: Email stuck in outbox

    Glad to hear it! I may need to print out your post and show it to my wife, who occasionally doubts my cleverness.
  6. #6  

    Default Re: Email stuck in outbox

    Airplane mode

    Put your phone into airplane mode and you will be able to open the email in your Outbox....after you open it you can delete it!!!!
    Thanked by 4:
    Linda McDonald likes this.
  7. #7  

    Default Re: Email stuck in outbox

    Thank you for the 'airplane mode' fix
    . It not only worked I didn't have to delete settings, etc if I did it the other way (above).
  8. #8  

    Default Re: Email stuck in outbox

    Had an email trapped in my Outbox. Used the Airplane mode fix and--voila'. Thanks.
  9. #9  

    Default Re: Email stuck in outbox

    mine was stuck too and still after I put it into airplane mode... but I took the battery out and tried again while still in airplane mode and it worked! yay thanks for the advice
  10. #10  

    Thumbs up Re: Email stuck in outbox

    Thank you,
    I have been having this issue for a while and your
    Suggestion worked so fast.
  11. #11  

    Default Re: Email stuck in outbox

    That worked!
  12. #12  

    Default Re: Email stuck in outbox

    If in Airplane mode email does not connect at all. I get a message Connection error
  13. #13  
    acejavelin's Avatar

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    Default Re: Email stuck in outbox

    Quote Originally Posted by andrikos View Post
    If in Airplane mode email does not connect at all. I get a message Connection error
    Ummm... yeah, that is correct. Airplane Mode disables ALL RADIOS in the device (Mobile Data, Voice, Text, WiFi, GPS, etc), there is no connectivity of any kind when in Airplane Mode. The idea is to toggle Airplane Mode on, wait a minute, then toggle it off and retry again, not leave it in Airplane Mode.

    Airplane Mode is a little more unique than just toggling off individual radios in most devices... it actually unloads the drivers from memory, then toggling it off reloads the drivers again and often fixes off issues.
    Current Personal Phone: Google Nexus 4 on Cricket/Aio (Stock Lollipop with hells-Core Kernel)
    Current Work Phone: LG G2 VS980 on VZW (Snuzzo's Plain-Andy ROM)
    Current Tablet: iPad 4/Samsung Galaxy Note Pro 12.2
    Other phones "in the family": HTC One (M7), Moto G GPE, LG G2
    Previous/Retired Android Devices: HTC Aria/Incredible 2/Rezound/DNA, Samsung Stratosphere, SGS2 Skyrocket, Nextbook 8P
  14. #14  

    Default Re: Email stuck in outbox

    I have the same problem. 3 Emails listed in my Outbox. All have been deleted. None of the solutions listed have worked; deleting the Cache, Airplane Mode.... Did you get a resolution?
  15. #15  

    Default Re: Email stuck in outbox

    I use hotmail through my Android. Recently all sent messages get stuck in the outbox. I do get updated mail in the inbox. All the settings are correct. Help!!
  16. #16  

    Lightbulb Re: Email stuck in outbox

    From your e-mail app, click left navigator, go into the settings, and set the e-mail auto re-send to one time, once the outbox stops re-sending the email limitless, you can delete it once it fails one last time. Good luck!
  17. #17  

    Default Re: Email stuck in outbox

    I have a galaxy tab 3 phone and tablet..receiving emails but cannot send out..I am on flight mode and am in a wi fi area as I am away from my home
  18. #18  

    Default Re: Email stuck in outbox

    Airplane mode fix successful, thanks muchly,
  19. #19  

    Default Re: Email stuck in outbox

    I have a verizon Nexus that holds emails in the outbox that I thought were sent and don't want to lose. There's over 32 in there and I don't want to delete my account is there any other way to send them?
  20. #20  

    Smile Re: Samsung Stratosphere: Email stuck in outbox

    The airplane mode worked for me
    Thank you very much!
    Thanked by:
    Linda McDonald likes this.
  21. #21  

    Default Re: Samsung Stratosphere: Email stuck in outbox

    I have the identical problem the way MT1414 described it at the top of the thread. I have tried the "Airplane Mode" method (even with battery removal) with no luck because the "deleted" outgoing message never shows up anywhere to delete it. I am motivated to avoid clearing data/cache because I have another e-mail account (without the problem) in this same app. I also want to avoid re-establishing just the account with the problem because of the data loss. Toggling the Sign-In checkbox doesn't work either. Is there any other (new) workaround?
    Thanked by:
    Linda McDonald likes this.
  22. #22  

    Default Re: Samsung Stratosphere: Email stuck in outbox

    Thank you sooooo much for the airplane mode. I finally got rid of that crud out of my outbox. You are wonderful. Thanks Again.
    Roxanne Holland
  23. #23  

    Default Re: Samsung Stratosphere: Email stuck in outbox

    THANK YOU! I would kiss you if your were here. I have about lost my freaking mind over this. I still don't understand why it worked. But I am so glad to not see that thing going around and around and around. HALLELUJAH!
  24. #24  

    Default Re: Email stuck in outbox

    Sorry about the multiple posting. I was trying to 'reply' and hoping it would go up under 1BAMFR's post. Just ignore me; it's been a long, exhausting day.
  25. #25  

    Default Re: Email stuck in outbox

    I think I LOVE YOU! Seriously, thanks a bunch! Airplane mode worked like a charm!

    Quote Originally Posted by 1BAMFR View Post
    Airplane mode

    Put your phone into airplane mode and you will be able to open the email in your Outbox....after you open it you can delete it!!!!
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