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they cannot, so can i use some kind of software to reset it?

So when i try to do the hard reset it does not work the screen just flashes and vibrates, and i cannot get into the phone because i forgot the swipe pattern, the 4 pin code and the email and pass to recover it so is there any other way of formatting it, with software or anything? IF anybody has...

i know its under settings, but i cannot get into settings because i forgot my password, and all the recover information also.

Hi guys,The phone is a GT-S7560M. I have googled how to factory reset it and was told to hold the vol up, home, and power keys. When I do this the GT-S7560M logo comes up and then it goes dark If I release the buttons when the screen flashes it starts up normally and takes me to the screen where...

I have the same problem does anybody know how to fix this so i can reset my phone?