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Here's a tricky one for you all -- I'd appreciate any help. My friend Mary has a brand new Galaxy S6 that cannot receive picture messages from her kids' phones, but messages from other phones come through fine. Here are the details: * Mary's phone is a brand new Samsung Galaxy S6 on the...

A few weeks ago, the Facebook app stopped updating properly on my Tab 4. It would hang for many minutes on 'Installing', then the app went back to the 'Updates Available' section in the Play Store. I tried uninstalling the app and was unsuccessful at first (I got an error message I can't...

Can't Access Settings, History in Internet App In the Internet app on my Galaxy Tab 4 8.0, the Menu button does not have a selection for Settings or History. This is a brand new device and no apps have been loaded. Anyone else experiencing this? Steve

When initially setting up my Galaxy Tab 4 8.0, something detected that I had an Outlook.com account and asked me to log in to it (as I recall it happened shortly after I logged in to my Dropbox account). After I logged in, I was presented with a very clean interface optimized for a tablet to...