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My mobile data is active and has been since i got the sim.. I just tried the other options u suggested and still nothing And no my network provider did not sugest a new sim.. Btw this sim is only a week old.. and i kept my old number but surely that cant be the problem cause this is the third...

Hi I recently got a new phone and sim but kept my old number.. it sez im registered on the optus network BUT wont connect via 3g or 4g! Iv literally tried everything even called them but still nothing iv given up on tech support with my carrier.. so now im here looking for answers. What i have...