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  1. #51  
    pappcam's Avatar

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    Default Re: Forum logs me out randomly

    I have to log back in all the time when I return after I'm away for a while. I'm using Windows 7 and Chrome.

    Sort of frustrating.
  2. #52  
    DirkBelig's Avatar

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    Default Re: Forum logs me out randomly

    I'm having to hit the Login button every time I return after closing all tabs. Currently at work behind Webwasher or something; Firefox 16.0.2 on Windows 7.
  3. #53  

    Default Re: Forum logs me out randomly

    Seems this all started for me when that big red "Passport Live!" button started showing up (I think).
  4. #54  

    Default Re: Forum logs me out randomly

    Still getting logged out using Chrome/desktop and Opera Mini/phone.
    On the desktop just clicking Log In gets me back in, on the phone it's hit or miss.
  5. #55  
    talonsmith's Avatar

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    Default Re: Forum logs me out randomly

    this is driving me up the wall. As soon as you click log in, or any logged in required items you are automatically logged in without having to do anything. I am on firefox 17 and Vista PC.
  6. #56  
    Cory Streater's Avatar
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    Default Re: Forum logs me out randomly

    Hey everyone - I apologize to those of you who are experiencing problems with Passport. Passport was a major undertaking, and as with any project of this scope, there will be a few kinks to work out. For those of you that continue to have problems, it would really be helpful if you could provide your browser type/version, OS, and any 3rd party plug-ins you might be using. Also, if you can describe any steps you can take to reproduce the issue, that would also be useful.

    Thanks!

    Cory
  7. #57  
    piizzadude's Avatar
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    Default Re: Passport Login/Logout Issues

    Newest chrome, no extensions. Win7 32 bit ultimate. To duplicate, I just close the browser, then reopen, go to ac and I have to log in. Also, letting it idol for 20 minutes or so and mess with other tabs, it will time out

    Sent from my X-Band Modem... TY Genesis
    bc2k likes this.
  8. #58  
    mzanette's Avatar
    Zee

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    Default Re: Forum logs me out randomly

    Quote Originally Posted by Cory Streater View Post
    Hey everyone - I apologize to those of you who are experiencing problems with Passport. Passport was a major undertaking, and as with any project of this scope, there will be a few kinks to work out. For those of you that continue to have problems, it would really be helpful if you could provide your browser type/version, OS, and any 3rd party plug-ins you might be using. Also, if you can describe any steps you can take to reproduce the issue, that would also be useful.

    Thanks!

    Cory
    Browser: Chrome for Linux Version 25.0.1323.1 dev
    Browser extensions: Adblock Plus 1.3.1, Google Mail checker 4.4
    OS: Red Hat Enterprise Linux Workstation Release 6.3

    Steps: Started up Chrome this morning, went to my AC Forums bookmark. Red Passport is Live, have to click login. Happens every morning.
  9. #59  

    Default Re: Forum logs me out randomly

    FF 14, add on's: Ad Block, Grease Monkey, Vista machine
  10. Thread Author  Thread Author    #60  

    Default Re: Passport Login/Logout Issues

    Quote Originally Posted by Marcus View Post
    Do you know if you block third-party cookies on the desktop browser? When you logout it occurs on mobilenations.com, but we load an image from androidcentral.com that initiates the cookie reset. If third party cookies are blocked, that would not occur.
    I've only had time to check the public PC I use daily and yes, it's set to block third-party cookies (low privacy setting in IE8). Whatever updates you guys pushed out seem to have fixed the issue though. I can log out like a champ now.

    I did run into a different issue when trying to reply to your post. I wasn't logged in but clicked Reply. This used to take me to the log in page and then back to the topic with the reply window open and ready for me to type in, but this time it took me to the passport sign up (not in) page. There was an option for already having an account and just needing to log in so I clicked that. When I logged in it took me to the account manager page. So not a huge issue since all I had to do was navigate to the right topic and hit Reply again but an odd one none the less.
  11. #61  

    Default Re: Passport Login/Logout Issues

    Being repeatedly logged-out during the day and never stay logged-in overnight when I start Chrome (Version 23.0.1271.64 m) the next day. Windows 7.
  12. #62  
    Marcus Adolfsson's Avatar
    CEO, Mobile Nations

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    Default Re: Passport Login/Logout Issues

    New code was pushed out this afternoon, addresses some more cookie issues. Please let me know how it works after your next login.
  13. #63  
    Pkt_Lnt's Avatar
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    Default Re: Passport Login/Logout Issues

    Every time I get an email notification of a new message on a subscribed topic, I click the link, but then AC tells me to log in and I click the log in button three times and it logs me in, but I cannot get the log in screen. I have logged out and logged in multiple times. This has been going on for two weeks. What a pain in the ********. Forums that are hard to use make me skip replying to anything, since it will add to the hassle.
  14. #64  
    Marcus Adolfsson's Avatar
    CEO, Mobile Nations

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    Default Re: Passport Login/Logout Issues

    I think we finally squashed the repeat login bug about an hour ago. Let me know if you see any improvements today.
  15. #65  

    Default Re: Passport Login/Logout Issues

    As of almost 8am CST, it made me login again.

    I'll give it a try again a bit later.
  16. #66  
    Marcus Adolfsson's Avatar
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    Default Re: Passport Login/Logout Issues

    Quote Originally Posted by OhAlfie View Post
    As of almost 8am CST, it made me login again.

    I'll give it a try again a bit later.
    When was you previous login? You have to login at least once since 2am EST to get the new cookies.
  17. #67  
    Pkt_Lnt's Avatar
    yes, that old

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    Default Re: Passport Login/Logout Issues

    Quote Originally Posted by Marcus View Post
    I think we finally squashed the repeat login bug about an hour ago. Let me know if you see any improvements today.
    Failed on this message, took two click to log in. WinXP SP3 (completely up to date) FF 16.02, last login with message above Yesterday, 07:53 PM
  18. #68  

    Default Re: Passport Login/Logout Issues

    Whats weird is I have no problems with my Mac but my SG3 won't log in at all. Yes I checked my log in id and password, uninstalled and reinstalled twice now and still nothing on the app side
  19. #69  
    Marcus Adolfsson's Avatar
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    Default Re: Passport Login/Logout Issues

    Quote Originally Posted by zapfrog View Post
    Whats weird is I have no problems with my Mac but my SG3 won't log in at all. Yes I checked my log in id and password, uninstalled and reinstalled twice now and still nothing on the app side
    If you have issues login with the apps, first reset you password. Cogwheel top right corner, Your Account, Change Password.
  20. #70  

    Default Re: Passport Login/Logout Issues

    Quote Originally Posted by Marcus View Post
    If you have issues login with the apps, first reset you password. Cogwheel top right corner, Your Account, Change Password.
    Change it here or within the app?
  21. #71  
    Marcus Adolfsson's Avatar
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    Default Re: Passport Login/Logout Issues

    Sorry here.
  22. #72  

    Default Re: Passport Login/Logout Issues

    Well at first it didn't work and now it does! Frustration to glee!
  23. #73  
    mzanette's Avatar
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    Default Re: Passport Login/Logout Issues

    Update from me, no more issues with logins! I'm auto-logged in every morning now. Thank you!
  24. #74  
    Kevin Michaluk's Avatar
    Mobile Nations Chief Media Officer

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    Default Re: Passport Login/Logout Issues

    Great to hear. I think any remaining Passport Gremlins have been successfully squashed. Thanks for all the patience!
  25. #75  

    Default Re: Passport Login/Logout Issues

    Quote Originally Posted by zapfrog View Post
    Well at first it didn't work and now it does! Frustration to glee!
    Contact me if you run into any more issues with this or ANYTHING else. I'm here for you all.

    Extremely pleased that this one has been resolved.

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