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  • 1 Post By srkmagnus
  1. Thread Author  Thread Author    #1  

    Default e-mail alerts when you get a private message

    i get e-mail alerts when someone replies to a thread that i started or responded to but i do not when i get a private message.

    how do i fix this?

    thanks
  2. #2  
    srkmagnus's Avatar

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    Default Re: e-mail alerts when you get a private message

    Quote Originally Posted by lgbalfa View Post
    i get e-mail alerts when someone replies to a thread that i started or responded to but i do not when i get a private message.

    how do i fix this?

    thanks
    Go into the account settings and adjust the notification criteria accordingly. This might need to be done from the web browser and via the full site, not mobile.

    Sent from my Nexus 5 using AC Forums mobile app
    bevcraw likes this.
  3. Thread Author  Thread Author    #3  

    Default Re: e-mail alerts when you get a private message

    Quote Originally Posted by srkmagnus View Post
    Go into the account settings and adjust the notification criteria accordingly. This might need to be done from the web browser and via the full site, not mobile.

    Sent from my Nexus 5 using AC Forums mobile app
    i attempted to do that.

    where exactly in the settings?

    thanks
  4. #4  

    Default Re: e-mail alerts when you get a private message

    Go to Settings > General Settings... scroll down and you should see the following private messaging options:

    pm.png
  5. Thread Author  Thread Author    #5  

    Default Re: e-mail alerts when you get a private message

    Quote Originally Posted by James Falconer View Post
    Go to Settings > General Settings... scroll down and you should see the following private messaging options:

    pm.png
    thank you for the support.
  6. #6  

    Default Re: e-mail alerts when you get a private message

    No problem at all. Anytime!

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