IS AC laggy...

[MightyMike]

Or is it me. AC seems totally laggy. I have rebooted device twice to post. Everything else is great. FB, yahoo and device is fine, but AC is horrible.

MAY THE 4 BE WITH YOU!

 

[Paul627g]

Hello,

Is this something that just recently happened or ? Also some details like which browser you using along with either full desktop view or mobile view? The more info & details you can provide makes things easier for the tech team to look into.

 

[MightyMike]

Hi Paul! I am using the app version 1.7.0. And i have a note 4. I just cleared the cache and it was 15.84 megs. Doesn't seem like a lot but I don't know. Just had to reboot again and just now while replying to you it gave me a connection error.

MAY THE 4 BE WITH YOU!

 

[MightyMike]

Oh....and Yes...just started a few hours ago.

MAY THE 4 BE WITH YOU!

 

[Paul627g]

Just had to reboot again and just now while replying to you it gave new a connection error.

If you could screenshot and post that or any error messages it would be handy to the tech team.

I know with CES going on this past week we had some greater than usual visitor rates and it could have very well when this happens put a strain on the server farms trying to keep up. Please keep us informed if this continues and I'll make sure its addressed w/ our Community Manager ASAP.

 

[MightyMike]

If you could screenshot and post that or any error messages it would be handy to the tech team.

I know with CES going on this past week we had some greater than usual visitor rates and it could have very well when this happens put a strain on the server farms trying to keep up. Please keep us informed if this continues and I'll make sure its addressed w/ our Community Manager ASAP.

I enjoyed the CES that I caught yesterday. Thanks. One of the things other than rebooting and the connection error is the the "replies" doesn't update. There have been 5 replies to this thread in 30 minutes but this screenshot was seconds ago. It shows 0 replies. Hope this helps.

MAY THE 4 BE WITH YOU!

 

[Paul627g]

Thanks MightyMike. I'll make sure the proper people see this for both the forum side and also in regards to the official app

 

[James Falconer]

@MightyMike - is it just our app you're having lag issues with? Are the mobile and desktop sites responding for you just fine, or same issues there too?