Why can't I send service sms (which decrease my balance amount) from my Sony M2?

[Anandhu B Prachod]

cant send service sms (which decrease my balance amount) from my sony m2

i cant service sms from my phone
it shows "sending failed"
it had previously asked me whether i would like to send sms( MESSAGE OFFER/ INTERNET OFFER) which cost money - i accidentally declined
i cant modify it

 

[B. Diddy]

Re: cant send service sms (which decrease my balance amount) from my sony m2

Welcome to Android Central! Try going to Settings>Apps​, tap Menu, and tap Reset All App Preferences, which will clear all app defaults. Be aware that it will also re-enable any disabled apps.