Xperia Z Viber microphone problem

[Dawid Rozmiarek]

Hi.

I have problem with Viber, cant use push to talk or talk with my friends, only texting. When i try to push to talk i have an error


It says"In this moment cant record viber voice message. Make sure, that microphone is not in use by other aplications" I've checked my phone, no other aplications running in background, restarted my phone, reinstalled viber, the same problem.

Only when i reset my entire phone to default, via system reset it worked for 2 days, and then again the same issue. Anyone had the same problem?

Applications that i have installed on my phone that can help resolve this problem:
OpenFM
AirDroid
Moon+ Reader
Google Sky Map
Angry Birds (star wars)
GG
Clean Master
9GAG
Messanger
Aqua Camera Pro
Amazon Kindle
Bubble 360
Photo Suite
Dropbox
CamScanner
Endomondo
ClassicBoy
QR Droid
AVG Antivirus
ASTRO File Manager
Google Earth
Swype
uTorrent Remote
Spotify
Appstore (Amazon)
Calculator Pro
Spider-Man 2
Viber

 

[ViberTeam]

Hi,

Please open a support ticket at this link: Viber | Open a Ticket for assistance. Be sure to include the screenshot that you posted above, and the fact that this is only occurring within Viber.