1. ericlc2's Avatar
    Went to go plug z1s in at end of day and noticed my usb port cover was missing... Anyone know if this voids anything or if it can be replaced by manufacturer?

    Sent from my C6916 using AC Forums mobile app
    02-07-2014 10:08 PM
  2. ericlc2's Avatar
    After some digging, appears you need to send the phone to sony repair center for an expert installation. What a bunch of BS.
    Ordered replacements from witrig.com out of Hong Kong. I'm sure I won't be the only one on this forum to experience this.
    This leaves a bad taste for me with this device, as the water proofing was a selling point for me. Going to be taking advantage of jump program in July and go back to Samsung.

    Sent from my C6916 using AC Forums mobile app
    smurfercom likes this.
    02-08-2014 10:21 AM
  3. Sophia Zhao's Avatar
    The same problem and buy a set of covers from OEM Micro SD+SIM Card+ USB Cover Flap for Sony Xperia Z1 Black - Witrigs.com after reading your post. I also learned a lesson from the replacing video on witrigs.com page. Hope my Z1 can be saved.
    smurfercom likes this.
    02-13-2014 02:18 AM
  4. magnus0322's Avatar
    Aren't the flaps incompatible with the Z1s C6916? From the video I see the hinges are on the outside corners while the Z1s meet in the middle. I also just lost my charging flap and I'm extremely disappointed. If these replacement parts really work it'll save my device. Thanks.
    smurfercom likes this.
    02-13-2014 04:57 PM
  5. smurfercom's Avatar
    Aren't the flaps incompatible with the Z1s C6916? From the video I see the hinges are on the outside corners while the Z1s meet in the middle. I also just lost my charging flap and I'm extremely disappointed. If these replacement parts really work it'll save my device. Thanks.
    Good question I think your right they might be different.
    02-13-2014 05:44 PM
  6. ericlc2's Avatar
    Well that sucks, my order will probably arrive this week, not looking forward to it anymore lol..

    Sent from my C6916 using AC Forums mobile app
    02-17-2014 10:51 AM
  7. smurfercom's Avatar
    Well that sucks, my order will probably arrive this week, not looking forward to it anymore lol..

    Sent from my C6916 using AC Forums mobile app
    Please keep us posted on the installation.
    ericlc2 likes this.
    02-17-2014 12:56 PM
  8. ericlc2's Avatar
    So the Z1 replacements don't fit. I actually contacted sony and they claim it's physical damage and SOL. Hopefully that site gets z1s parts soon.

    Sent from my C6916 using AC Forums mobile app
    02-21-2014 03:03 PM
  9. troysyx's Avatar
    Are the flaps easily broken?
    02-21-2014 03:31 PM
  10. bruceleer0y's Avatar
    I guess the best thing to do is to buy 2 magnetic chargers

    Sent from my C6916 using AC Forums mobile app
    02-22-2014 12:29 PM
  11. magnus0322's Avatar
    So the Z1 replacements don't fit. I actually contacted sony and they claim it's physical damage and SOL. Hopefully that site gets z1s parts soon.

    Sent from my C6916 using AC Forums mobile app
    That's what I was afraid of. Ugh. I really hope they get replacements soon too. Will the site give you a refund? Allow you to send them back?

    Sent from my Nexus 7 using AC Forums mobile app
    02-23-2014 12:24 PM
  12. ericlc2's Avatar
    That's what I was afraid of. Ugh. I really hope they get replacements soon too. Will the site give you a refund? Allow you to send them back?
    They were sent from China postal service i'm not even going to go thru the headache of trying to return, just take the $12 loss. I've inquired to see if that writrigs could give a general idea if and when they will get those parts, i'll keep this updated.
    02-24-2014 12:36 PM
  13. wtfmateim65's Avatar
    They were sent from China postal service i'm not even going to go thru the headache of trying to return, just take the $12 loss. I've inquired to see if that writrigs could give a general idea if and when they will get those parts, i'll keep this updated.
    Hi, @ericlc2, I just bought a Z1s with a missing flap as well. I also left a note on witrigs page asking about the z1s verison.

    Can you tell me if the replacement is at least the same length? I'm thinking if the sealing oval section is the same size and only the outside hinge plastic is different it might be possible to use a dremel to modify it and make it fit until we get an actual replacement

    EDIT UPDATE: Just contacted sony xperia support, Z1S is the only phone where they will MAIL YOU A FREE NEW PORT COVER! Contact them, give imei to verify, and they send you a new one. waiting for my phone in the mail to get the IMEI and then get a new port sent to me.
    02-26-2014 03:06 PM
  14. ericlc2's Avatar
    Hi, @ericlc2, I just bought a Z1s with a missing flap as well. I also left a note on witrigs page asking about the z1s verison.

    Can you tell me if the replacement is at least the same length? I'm thinking if the sealing oval section is the same size and only the outside hinge plastic is different it might be possible to use a dremel to modify it and make it fit until we get an actual replacement

    EDIT UPDATE: Just contacted sony xperia support, Z1S is the only phone where they will MAIL YOU A FREE NEW PORT COVER! Contact them, give imei to verify, and they send you a new one. waiting for my phone in the mail to get the IMEI and then get a new port sent to me.
    wow really?? what # did you call?

    Sent from my C6916 using AC Forums mobile app
    02-26-2014 08:12 PM
  15. ericlc2's Avatar
    Wow you're awesome, I was so down about this issue after already using the CHAT support and being told I need to replace the phone or file insurance claim.
    Just called Xperia Support ‎ +1 866 766 9374 They will replace it, have IMEI ready.
    02-26-2014 09:44 PM
  16. katrina Somohano's Avatar
    Omg I'm so glad that I found this page in just got my phone an the port cover came off i have been stresing over how to get a new one. Thank you
    03-31-2014 07:03 PM
  17. Myles taylor1's Avatar
    Went to go plug z1s in at end of day and noticed my usb port cover was missing... Anyone know if this voids anything or if it can be replaced by manufacturer?

    Sent from my C6916 using AC Forums mobile app
    Re; best thing that works cut the ball thing of the usb cover fits right in still locks
    05-04-2014 08:51 AM
  18. r0gu3g33k's Avatar
    I used the Xperia Care app on my Z1s and they gaveme the number to call Xperia support. All in all took about 5-10 mins and they'll mail my replacement part at no cost
    05-14-2014 03:19 PM

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