1. RicKaysen's Avatar
    I can't seem to do soft reset using the power and down volume keys at the same time as I have with other phones. Is there another method with this phone?
    05-04-2014 07:50 AM
  2. Golfdriver97's Avatar
    I can't seem to do soft reset using the power and down volume keys at the same time as I have with other phones. Is there another method with this phone?
    Do you mean a reboot? If so, just hold power for several seconds.
    05-04-2014 08:48 AM
  3. RicKaysen's Avatar
    When I do that, all I get are the choices "Power Off", "Airplane Mode" and "Take a Screenshot".
    05-04-2014 09:37 AM
  4. Golfdriver97's Avatar
    When I do that, all I get are the choices "Power Off", "Airplane Mode" and "Take a Screenshot".
    If you need to reboot the device, you can just power it down, wait about 10 seconds, and then turn it back on. Pressing and holding the power button for longer than 10 seconds can simulate a battery pull.

    Sent from my Nexus 5 using AC Forums mobile app
    05-04-2014 10:02 AM
  5. ReBrink's Avatar
    For a soft reboot on Z2
    Press on/off and volume up at the same time
    05-20-2014 08:54 AM
  6. sdc1's Avatar
    Is your phone frozen?

    Open the sim flap. Look inside and you'll see a little red button. Get a pencil and gently press the red button for 5 seconds. The phone will vibrate, switch off and restart. That's it soft reset.

    Posted via Android Central App
    05-20-2014 11:13 AM
  7. thatdennis's Avatar
    Isn't that technically a hard reset?

    Sent from my Xperia Z2
    05-20-2014 11:36 AM
  8. sdc1's Avatar
    Isn't that technically a hard reset?

    Sent from my Xperia Z2
    No, it doesn't wipe your phone. Perfect Kick soccer was freezing my Z2 and I couldn't reset it by pressing a combination of buttons. I went into the local Sony Centre and they showed me that.

    Posted via Android Central App
    thatdennis likes this.
    05-20-2014 12:47 PM
  9. bembol's Avatar
    I know for Apple it's Home + Power, I had to do it several times because of issues like video playback.

    I never had to on an android, resetting fixes it. What's the difference?
    05-20-2014 01:19 PM
  10. thatdennis's Avatar
    No, it doesn't wipe your phone. Perfect Kick soccer was freezing my Z2 and I couldn't reset it by pressing a combination of buttons. I went into the local Sony Centre and they showed me that.

    Posted via Android Central App
    Oh cool will try that if my phone freezes

    Sent from my Xperia Z2
    05-20-2014 01:53 PM
  11. sdc1's Avatar
    Just to add, I pressed the little red button twice when the game froze my phone. Both times it restarted the phone and didn't wipe it. I've never pressed it while the phone was in a non frozen state.

    Posted via Android Central App
    05-20-2014 02:05 PM
  12. sdc1's Avatar
    Here we go. From the Z2 manual. The red button forces the device to shut down.

    Posted via Android Central App
    Attached Thumbnails Soft Reset?-2948.jpg  
    05-20-2014 02:10 PM
  13. RicKaysen's Avatar
    I found the methods shortly after posting my original question...Thanks for the input though
    05-20-2014 03:08 PM

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