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  1. Thread Author  Thread Author    #1  

    Default Call Quality Issues / Distortion...

    Guys,

    On my Z2, when you have the earpiece volume turned up past 50% the other person sounds distorted and the earpiece kind of clicks and pops almost like a blown speaker. Are they all like this? It sounds ok at lower volumes, but then I can barely here the other person.

    Thanks,

    Y2J
  2. #2  
    Duncan1982's Avatar
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    Default Re: Call Quality Issues / Distortion...

    Quote Originally Posted by y2jdmbfan View Post
    Guys,

    On my Z2, when you have the earpiece volume turned up past 50% the other person sounds distorted and the earpiece kind of clicks and pops almost like a blown speaker. Are they all like this? It sounds ok at lower volumes, but then I can barely here the other person.

    Thanks,

    Y2J
    Mine is clear 99% of the time. Sound quality is not on par with other phones I have owned.

    But I'm not getting anything like your describing.

    Posted via Android Central App
  3. Thread Author  Thread Author    #3  

    Default Re: Call Quality Issues / Distortion...

    Quote Originally Posted by Duncan1982 View Post
    Mine is clear 99% of the time. Sound quality is not on par with other phones I have owned.

    But I'm not getting anything like your describing.

    Posted via Android Central App
    It's hard to descibe but it's more like a rattling vibration when sound is coming out.
  4. #4  
    Duncan1982's Avatar
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    Default Re: Call Quality Issues / Distortion...

    Quote Originally Posted by y2jdmbfan View Post
    It's hard to descibe but it's more like a rattling vibration when sound is coming out.
    Is this just calls or both?

    Posted via Android Central App
  5. Thread Author  Thread Author    #5  

    Default Re: Call Quality Issues / Distortion...

    Mostly calls, hard to tell on music, but mp3's don't sound super clear, these are high quality mp3's I personally ripped.
  6. #6  
    Duncan1982's Avatar
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    Default Re: Call Quality Issues / Distortion...

    Quote Originally Posted by y2jdmbfan View Post
    Mostly calls, hard to tell on music, but mp3's don't sound super clear, these are high quality mp3's I personally ripped.
    Hmmm my Audio is just fine, call quality could be better but nothing crackling, just not quite as clear.

    I can't even suggest anything other than speak to a Sony Rep.

    Posted via Android Central App
  7. #7  

    Default Re: Call Quality Issues / Distortion...

    Quote Originally Posted by y2jdmbfan View Post
    Guys,

    On my Z2, when you have the earpiece volume turned up past 50% the other person sounds distorted and the earpiece kind of clicks and pops almost like a blown speaker. Are they all like this? It sounds ok at lower volumes, but then I can barely here the other person.

    Thanks,

    Y2J
    Sorry to say but I think you got a faulty. Mine is crystal clear on both ends (my speaker is usually above 50% while calling) and while playing mp3 on loudspeaker it sounds great (not hq rips though).

    Sent from my Xperia Z2
  8. #8  

    Default Re: Call Quality Issues / Distortion...

    Hi,

    I have got the same issue with the call but MP3 songs playback seems to be normal. Please let me know what if you have fixed the issue.

    Thanks,
    -Yash
  9. #9  

    Default Re: Call Quality Issues / Distortion...

    The call quality on my Z2 wasnt great but I was having problems with calls going straight to voicemail so I did a factory reset and for some strange reason my call quality is okay now. maybe not perfect but no worse than some of my previous phones.

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