Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 1 of 2 12 LastLast
Results 1 to 25 of 31
  1. Thread Author  Thread Author    #1  

    Default Can't watch videos from facebook

    Hi Android-users,

    I am having this problem with my Xperia Z2, that I can't play videos in facebooks application correctly. I am able to watch a video for around 30 seconds before it stops the video and shows up a message, saying that it was not able to play it, because of an unknown failure.

    I am putting a screenshot into the thread, so you can see it.
    The text is in Danish, but correctly translated to english it means:

    "Can not play video. Sorry, there was an unknown error while playing this video. Ok"

    What can I do to solve this? I am not having any problems playing videos from YouTube for example. I hope you can help.

    Thanks!

    Posted via Android Central App
    Attached Thumbnails Attached Thumbnails Can't watch videos from facebook-6604.jpg  
    Thanked by:
  2. #2  
    Duncan1982's Avatar
    Banned

    Posts
    1,492 Posts
    Global Posts
    1,730 Global Posts

    Default Re: Can't watch videos from facebook

    Don't know why this is occurring but I have the same problem on the Z2 and on the Note 3 and Nexus 5 so it's not phone specific lol

    Usually works second time round though.

    Posted via Android Central App
  3. #3  
    Mafiatounes's Avatar

    Posts
    20 Posts
    Global Posts
    240 Global Posts
    ROM
    Stock 1.28.401.9

    Default Re: Can't watch videos from facebook

    Have the same issue on my Z2

    Sent from my Xperia Z2 with the use of Tapatalk
  4. #4  

    Default Re: Can't watch videos from facebook

    Same here. Usually keep pressing for a couple times and finally it will work. Iphone doesn't have this problem though...

    Sent from my D6503 using AC Forums mobile app
  5. Thread Author  Thread Author    #5  

    Default Re: Can't watch videos from facebook

    I just tried to delete the facebook application from my phone, and then reinstalled it from Google Play Store. Now after trying it out, I have successfully played several videos without experiencing the problem. So try to reinstall Facebook, I hope it works for you as well!

    Posted via Android Central App
  6. #6  

    Default Re: Can't watch videos from facebook

    This is a known bug and is all over Sonys official forum.

    Sent from my D6503 using Tapatalk
  7. #7  

    Default Re: Can't watch videos from facebook

    Quote Originally Posted by Hop3y#AC View Post
    This is a known bug and is all over Sonys official forum.

    Sent from my D6503 using Tapatalk
    What do they suggest to do? Reinstalling FB?
  8. #8  

    Default Re: Can't watch videos from facebook

    Clear cache and try again. Although it doesn't work

    Sent from my D6503 using Tapatalk
  9. Thread Author  Thread Author    #9  

    Default Re: Can't watch videos from facebook

    It didn't work anyway...

    Posted via Android Central App
  10. #10  

    Default Re: Can't watch videos from facebook

    My videos on Facebook tend to stop working. I keep trying and eventually get it to work. Must be a Facebook issue I'd of thought.

    Posted via Android Central App
  11. #11  
    lazagna's Avatar

    Posts
    38 Posts
    Global Posts
    58 Global Posts

    Default Re: Can't watch videos from facebook

    Facebook just updated their app this morning so perhaps it'll be fixed.
  12. #12  

    Default Re: Can't watch videos from facebook

    I also have the same problem. How to fix it? Or is it Android with Kit Kat 4.2 have the same problem?
  13. #13  

    Default Re: Can't watch videos from facebook

    Quote Originally Posted by Henrikdk93 View Post
    I just tried to delete the facebook application from my phone, and then reinstalled it from Google Play Store. Now after trying it out, I have successfully played several videos without experiencing the problem. So try to reinstall Facebook, I hope it works for you as well!

    Posted via Android Central App

    i have try this several times. at first it works, when try to log in back, the problem comes back.
  14. #14  

    Default Re: Can't watch videos from facebook

    Quote Originally Posted by Henrikdk93 View Post
    Hi Android-users,

    I am having this problem with my Xperia Z2, that I can't play videos in facebooks application correctly. I am able to watch a video for around 30 seconds before it stops the video and shows up a message, saying that it was not able to play it, because of an unknown failure.

    I am putting a screenshot into the thread, so you can see it.
    The text is in Danish, but correctly translated to english it means:

    "Can not play video. Sorry, there was an unknown error while playing this video. Ok"

    What can I do to solve this? I am not having any problems playing videos from YouTube for example. I hope you can help.

    Thanks!

    Posted via Android Central App
  15. #15  

    Default Re: Can't watch videos from facebook

    Go to your apps>all>facebook>clear data
  16. #16  

    Default Re: Can't watch videos from facebook

    Hiya, im having the same trouble too....think it may be a software problem ...hopefully they will shove out a fix for it soon as it's very annoying ....you'd think a top flight handset could handle such stuff
  17. #17  

    Default Re: Can't watch videos from facebook

    Had same issue on my Xperia Z Ultra LTE. Cleaned the cache on the app as some had suggested and it seems to be working fine now. Will follow up if it fails later.
  18. #18  

    Default Re: Can't watch videos from facebook

    This is very annoying.. I tried to clear the data app.. It works.for a while then it would go back to the same problem over and over.
  19. #19  
    Duncan1982's Avatar
    Banned

    Posts
    1,492 Posts
    Global Posts
    1,730 Global Posts

    Default Re: Can't watch videos from facebook

    Most are YouTube videos so I watch from there.

    However yes its annoying and I haven't stumbled across a permenent solution.

    So if anyone has then feel free to share lol

    Posted via Android Central App
  20. #20  

    Default Re: Can't watch videos from facebook

    Mine started messing up again. Agreed that clearing cache is basically a waste of time.
  21. #21  

    Default Re: Can't watch videos from facebook

    Someone else seems to have resolved it here and my friend has just sorted it using this method

    Error received - Facebook videos - Page 6 - Support forum
  22. #22  

    Default Re: Can't watch videos from facebook

    I've solved the problem guys.Seems Google browser is the problem.Try using Dolphin browser.This work a treat for me.HAPPY DAYS AGAIN!
  23. #23  

    Default Re: Can't watch videos from facebook

    Thanks a bunch Jackie. Think that may have been the trick finally 😀

    Posted via Android Central App
  24. #24  

    Default Re: Can't watch videos from facebook

    Thank you, it helped a lot.

    I first cleared my data end then updated Facebook. Working like a charm!!! Thanks a lot!!!!

    Whoop-whoop. Let the video watching on facebook finally begin.
  25. #25  

    Default Re: Can't watch videos from facebook

    Disable Xperia with facebook from the list of installed apps. Its worked for me.
Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 5
    Last Post: 06-05-2014, 06:29 PM
  2. Where can I purchase a battery for my phone online? (Amazon)
    By Maynduh in forum Samsung Galaxy S3
    Replies: 10
    Last Post: 06-05-2014, 11:25 AM
  3. Can't download MMS in hangouts
    By nestafaria in forum HTC One (M8)
    Replies: 5
    Last Post: 06-04-2014, 09:24 AM
  4. Can any rooted folks please help detect wakelock?
    By xperia2995 in forum Android 4.4 KitKat
    Replies: 1
    Last Post: 06-03-2014, 04:06 PM
  5. Problem saving images from app? [snapchat]
    By cannedpineapple in forum Sprint Galaxy S3
    Replies: 1
    Last Post: 06-03-2014, 02:49 PM

Posting Permissions