please any help its a new phone age only a month

[Wael Ali1]

please help me with this
i brought sony z3 dual last month
since i brought i noticed that when typing there is problem with screen touch system ,as there is specific letters not typing correctly
first i thought its from screen sticker came with the phone ,, so i used with it ,, but after 2 weeks i remove the screen sticker ,and installed new one which came with the phone , but the problem with typing still there
i did screen touch test i found that there is longitudinal area not responding to the tough test correctly
here is the test

please any help
its a new phone age only a month
is it factory problem or software ???

 

[Natx_solrac]

Try to do a factory reset. If the problem maintain it has to go to warranty.
I had the same problem on my 5months old HTC
Part of the screen did not respond to touch, it got s screen replacement.
Please Send it trough the seller, it's better for the 3 times warranty rule, you can get s new one.

Posted via the Android Central App

 

[itguyjax8430]

Welcome to Android Central!

definitely do a reset and if it is still there I would get it swapped out.