Why won't my laptop recognize my sony xperia z3 dual?

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! When you connect via USB, swipe down the notification panel--do you see a USB icon? If so, tap it and select MTP.

If you don't see an option to switch to MTP, then try a different cable, because USB cables can fail unexpectedly.
 

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