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  1. Thread Author  Thread Author    #1  

    Default Samsung Epic no Audio

    Hello - I have the Samsung Epic and when a call will come in it rings, I can answer the call but I don't hear any audio and the caller does not hear me. The option to select for speaker isn't avail as it's greyed out and also does not work with a bluetooth headset. I performed a hard reset and changed the rom to a few different ones. Still no luck.

    Any ideas?
  2. #2  

    Default Re: Samsung Epic no Audio

    I would recommend trying a factory reset via Odin. If your results are still the same you have a hardware issue.

    Procedure #1 from the thread below.

    [How to] Factory Restore (or Fix a Bricked Phone)
    Paul
    Moderator Team Leader @ Android Central





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  3. Thread Author  Thread Author    #3  

    Default

    It appears that the phone thinks I have a headset plugged in. I just took a set of ear phones and I can now hear the call through the earpiece but the mic is still disabled. Is there a switch in there that enables/disables the phone mic/speaker when a headset is plugged in?
  4. #4  

    Default Re: Samsung Epic no Audio

    Not that I'm aware of... This really sounds hard ware related. I think I remember some time back people having problems of this type where the headset jack/port gets messed up and causes this to happen.

    Do you use the headset jack/port often or at all?
    Paul
    Moderator Team Leader @ Android Central





  5. Thread Author  Thread Author    #5  

    Default Re: Samsung Epic no Audio

    I actually never used it until just the other night I plugged a set of speakers in to it. Now that I think about it that's when it start acting up.
  6. #6  

    Default Re: Samsung Epic no Audio

    I would try and plug in something and give it a wiggle or two and see if you can get it to dis-engage... Maybe you will get lucky... Otherwise a trip to your local Sprint store is in your future
    Paul
    Moderator Team Leader @ Android Central





  7. #7  

    Thumbs up Re: Samsung Epic no Audio

    I had this issue and fixed it by cleaning the 3.5 headphone jack port. It had a clump of dust inside it and that fixed everything. I recommend giving it a shot.

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