Defective Epic Capcitive Buttons

**jamesedward318** · 08-31-2010, 12:34 PM

I seem to press on it and it is not that responsive for me. Anyone else having this issue?

**rldev** · 08-31-2010, 12:49 PM

I sometimes have to press it twice. Same with the other buttons. They are definitely not responsive like the EVO.

**jamesedward318** · 08-31-2010, 12:54 PM

Originally Posted by rldev

I sometimes have to press it twice. Same with the other buttons. They are definitely not responsive like the EVO.

Thought it was just me. I dont like the whole having to press the damn buttons twice or even three times.

**egeorge1** · 08-31-2010, 12:56 PM

are you referring to the physical or capacitive back button?

**rldev** · 08-31-2010, 01:00 PM

Originally Posted by jamesedward318

Thought it was just me. I dont like the whole having to press the damn buttons twice or even three times.

Just use your thumbs. I think the problem is that the capacitive sensor is very small as compared to the EVO. So you need to be precise. I started using my thumb and there is no issue, but it is annoying. I can't believe they found that acceptable for a flagship device.

**jamesedward318** · 08-31-2010, 01:00 PM

Originally Posted by egeorge1

are you referring to the physical or capacitive back button?

the touch screen one

**jamesedward318** · 08-31-2010, 01:01 PM

Originally Posted by rldev

Just use your thumbs. I think the problem is that the capacitive sensor is very small as compared to the EVO. So you need to be precise. I started using my thumb and there is no issue, but it is annoying. I can't believe they found that acceptable for a flagship device.

Mines seems to doesn't want to respond at all and it is pissing me off

**drizek** · 08-31-2010, 01:06 PM

well that sucks.

**belyakov1976** · 08-31-2010, 03:36 PM

Even when hitting it dead on, I need to press it at lest twice, if not three times. The other button are fine. Really dissapointing

**rldev** · 08-31-2010, 03:59 PM

I do find the back button to be worse than others. This may be because I use it more than others. It's a problem if you ask me.

**adjmcloon#IM** · 08-31-2010, 04:01 PM

Try a small swipe instead of a press...works for me.

**rldev** · 08-31-2010, 04:45 PM

swiping doesn't work for me on back button.

**caliskimmer** · 08-31-2010, 04:46 PM

I push and hold the buttons for a split second. It's very responsive that way.

**frankos72** · 08-31-2010, 05:23 PM

Originally Posted by jamesedward318

I seem to press on it and it is not that responsive for me. Anyone else having this issue?

yes, I have to kinda rub it rather than just a straight tap like the others.

**jfenton** · 08-31-2010, 05:36 PM

All of my buttons work perfectly...as long as I don't stab or tap at it and I actually TOUCH it for a moment.

**jamesedward318** · 08-31-2010, 06:10 PM

Well fellas I just found out what the hell was hindering my phone and it was none other than my good old Zagg screen protector. That's right! I took the thing off and now my phone works perfectly. This all happened after I went back to Radio Shack and swapped out my Epic for another one. But it seems like the Zagg is not allowing the phone to be as responsive as it should be...

**Cel** · 08-31-2010, 06:14 PM

I've had no problems at all with my buttons... Except for the fact that it took me a while to figure out they don't respond at all when turned off and I have to hit the side button to turn it on. I assume that's normal... Yes?

**HAAS599** · 08-31-2010, 06:16 PM

Originally Posted by jamesedward318

Well fellas I just found out what the hell was hindering my phone and it was none other than my good old Zagg screen protector. That's right! I took the thing off and now my phone works perfectly. This all happened after I went back to Radio Shack and swapped out my Epic for another one. But it seems like the Zagg is not allowing the phone to be as responsive as it should be...

You could use a hole punch to make some holes right where the sensors are. It would still keep your screen protected and give your finger something to feel for when the buttons are not lit up.

**raiderep** · 08-31-2010, 06:49 PM

Mine work effortlessly which is a relief as some reviewers said they were having trouble.

sent from my Epic through the cosmos

**grant3d** · 09-01-2010, 12:22 AM

Yours are working effortlessly? Man I guess I need a trip back to the Sprint store then cause mine are frustrating at best. Both the back and menu buttons are pretty terrible. The physical power button isnt so hot either, also requiring multiple presses sometimes. The home and search buttons are "fine". Its honestly my only gripe with the phone :/

**cody251** · 09-01-2010, 12:47 AM

Wifes new Epic, no screen protector. NOT working well, we've both tried everything with no luck. Multiple taps sometimes as many as 10 to get it to respond. The other buttons are fine. Back to the store tomorrow, it seems to have gotten worse over the day.

**drizek** · 09-01-2010, 12:53 AM

Ya, not really super responsive.

Hopefully it can be fixed with software.

**Eazail70x7** · 09-01-2010, 01:00 AM

Hasn't given me too much trouble so far. Did have to press a couple of times at some point.

**caliskimmer** · 09-03-2010, 03:40 PM

So I got a new Epic yesterday (and getting one tomorrow) as I have had some screen separation issues. So I go through the usual process, but something feels different. So I touch the buttons one more time and guess what happens? They respond to taps! I tested over and over again and guess what? They responded to some of the lightest taps. Not ONCE did I have to tap again. Heck, I'll go as far as saying the responsiveness was on par with my former EVO. So, was the problem fixed or did we just have a MASSIVE amount of lousy units out there? I have no idea, but I'm hoping my third Epic will be as responsive as the one I currently have. One more thing, my mom also picked up an Epic yesterday and the buttons, sure enough, were just as responsive as mine.