Epic + Gravity + Tile Floor = Pain
Much to my horror my Epic slipped out of it's leather case while I was taking it off of a counter (the stock leather sprint one seems a little too skinny for the Epic and the magnet sometimes doesn't clamp the flap shut) and fell about 2-3 feet onto a tile floor. Gorilla glass may be great for scratches, but as plenty of iPhone 4 users know glass is still glass. The area around the capacitive buttons is all cracked and I have one fracture line going up to the bottom left-hand corner of the screen. Overall the usability of the phone hasn't been affected one bit, but it's pretty painful to see my beautiful phone in this state. Lesson learned and I'll be sticking to my full body case from now on and I'll be paying my deductible to get a new one (hopefully not a messed up refurb). No pics at the moment just wanted to share the story.
- 09-23-2010, 01:17 AM #2
I'm really sorry to hear that :| A friend of mine dropped her iPhone 3G and it suffered similar damage. I've dropped my own Epic 4G only ONCE since 2 weeks ago when I got it, and it fell straight onto my desk battery door down. After that happened I found myself inspecting it for any visible damage etc. So far it seems fine, but I hope nothing got screwy with the phone since I dropped it.
What I can directly relate with is that when I had my Pre I tripped when getting off the bus, and it flew out of my shirt pocket, landing on concrete and it was cursed into eternal (I had to get it replaced) headset mode.
Did you get your Epic 4G from a Sprint store, or a Best Buy? I got mine at my local Best Buy, and I pay 9.99 a month for Geek Squad repairs. They repair it, or if a replacement is needed it'll be a NEW device, and NOT a refurb. I hope I won't have take advantage of that service, but for security I'll leave it be for now.
- 09-23-2010, 01:44 AM #3
Why don't you hold off on the replacement if the phone is still working fine? I mean, I understand the desire for having a perfect phone, but, shudder the thought, if this happened again, with more-than-cosmetic damage, you'd be out $200, instead of the $100 then.
My $0.02, keep it in your full-body case for awhile - if nothing bad happens again in like 6-12 months, and you don't upgrade again, get a new one :P
- 09-23-2010, 06:13 AM #4
- 09-23-2010, 06:22 AM #5
- 09-23-2010, 07:17 AM #6
- 09-23-2010, 08:12 AM #7
$10 a month for the Geek Squad service? Wow... you are the first that I have heard that took the bait on BB's GS... GS's reputation not-withstanding, why did you choose to go with them and not Sprint? From what I gather from public opinion, people seem to favor Sprint's protection plan much more than BB's... just curious...
- 09-23-2010, 08:27 AM #8
I'm not saying I wouldn't be annoyed that my nice pretty new phone had its screen cracked, but if it is still perfectly functional, I think the other poster is right: don't waste your $100.
Yeah I've been debating. Unfortunately I started the claim service online (it wouldn't allow me to finish saying I need to fax or mail some info), so I'm not sure if they'll keep that record for future reference.
Here's a pic:
It's really not that bad since the buttons work (maybe even better than before? =P) and when you look at the phone directly that one sliver in the corner isn't noticeable.
- 09-23-2010, 11:32 AM #10
- 09-23-2010, 11:42 AM #11
- 09-23-2010, 12:29 PM #12
- 09-25-2010, 11:15 AM #13
In regards to the Sprint insurance offering, Sprint's $7 insurance plan is nice and I had it on my Pre, but they won't give you brand-new devices... only "like new" refurbs. Mentioning my Pre and the $7 plan, my Pre is deactivated... would that insurance plan still be in effect? I'll have to call Sprint about that... Hmmm
Also, in case you were wondering, I got my phone itself from BB because I didn't want to save up to $350 (before tax and stuff) and then wait for the $100 MiR that likely'd take forever to get to me. I went with the intention of pre-ordering one since last I checked it was out of stock, and I was super lucky and it seems I got the last unit from that shipment or w/e.
- 09-25-2010, 06:18 PM #14
- 09-29-2010, 12:03 PM #15
- 09-30-2010, 11:25 AM #16
To each his (or her) own!
- 09-30-2010, 01:02 PM #17
So the phone had that case on it when it dropped? I have that same or similar type of case and I wonder if it even helped lessen the damage. It definitely makes the phone bulkier so if it doesn't help much I may just take it off (I guess with the lens on the back it helps a bit).
- 09-30-2010, 03:20 PM #19