Can someone tell me what the best process is for backing up txt/sms messages/ i want to do a hard reset but the folks at the sprint store can't back up my txt archive.
Go to the market and download SMS Backup & Restore. It's a great program that allows you to set automatic sms backup every night. The restore sms feature is really easy to use.
Once you do the reset, just download the app again and you can restore your texts. The backup will be stored on your SD card.
I used SMS Backup+ last night when I did a factory reset on my epic. This app will create an "SMS" folder in your gmail. It can even restore your SMS messages back to the phone.