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  • 1 Post By ibcarolek
  1. Thread Author  Thread Author    #1  

    Default Does anyone else have problems with a negative email count.

    I tend to always end up with a negative countin my emails and I can't figure out why it does this and how to fix this. Its rather fustrating to say the least...

    Sent from my SPH-D700 using Tapatalk
  2. Thread Author  Thread Author    #2  

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    Here is a picture.
    Attached Thumbnails Attached Thumbnails Does anyone else have problems with a negative email count.-151020_524552228175_220400113_31191685_1808300_n.jpg  
  3. #3  
    edoles's Avatar

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    Yes, I had that before I updated to 2.2 (Froyo). Not sure what caused it but removing the account with the negative messages (Hotmail in my case) fixed it, but it came back a few days later. No amount of syncing or refreshing seemed to fix it.
  4. #4  
    Skunkape60's Avatar
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    That's funny... Mine has never done that on any of the 3 accounts I have set up.
  5. #5  
    Devtodi's Avatar

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    Default Mail issue

    My Yahoo email account is showing '-1' unread. I am so lost here...
    Just because you are paranoid, doesn't mean people aren't after you.
  6. #6  

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    That happens to me as well every now and then, but it goes away eventually. Not sure at all what's causing it, and it doesn't seem to get in the way of the account working. I just pretend that -1 unread simply means that I forgot that I'd read a message.........
  7. #7  
    Devtodi's Avatar

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    There is a delay when deleting email and if you delete the same email twice then you get a negative number but it should fix itself when accounts sync.
  8. #8  
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    Quote Originally Posted by tedcousens View Post
    My Yahoo email account is showing '-1' unread. I am so lost here...
    You must be really unpopular...
  9. #9  
    Devtodi's Avatar

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    Quote Originally Posted by Donmeister85 View Post
    You must be really unpopular...
    ya dont have to advertise it do ya?
    Just because you are paranoid, doesn't mean people aren't after you.
  10. #10  
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    Quote Originally Posted by tedcousens View Post
    ya dont have to advertise it do ya?
    Thanked by:
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    Devtodi's Avatar

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    Quote Originally Posted by Donmeister85 View Post
    Just because you are paranoid, doesn't mean people aren't after you.
  12. #12  

    Lightbulb Isn't there an app for that?

    The neg email count is irritating...I love finding the reason (thanks Ted!) but the neg count doesn't go away unless I delete & reinstall the email account. Someone needs to build an app for this (ie, to change neg email counts to 0....).

    Challenge is on developers! Make me happy.
  13. Thread Author  Thread Author    #13  

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    Yeah, I know how to make it happen and the only way I know how to fix it is to delete and resync my accounts. Annoying.
  14. #14  

    Default Re: Does anyone else have problems with a negative email count.

    had same problem but my friend delete some text messages on my galaxy and it went away at that moment
  15. #15  

    Unhappy Re: Does anyone else have problems with a negative email count.

    i've had this problem for weeks and it hasn't gone away...even syncing accounts doesn't help.
  16. #16  

    Default Re: Does anyone else have problems with a negative email count.

    i've tried deleting my email account but when i did that, it said that i first had to delete the apps that were connected to the account (??? don't know which apps were connected to my account) by resetting my phone and i didn't want to do that, so it looks like i'm stuck with -2 emails.
  17. #17  

    Default Re: Does anyone else have problems with a negative email count.

    Looks like this has been going on for years and no fix. I am up to -4.
  18. #18  

    Default Re: Does anyone else have problems with a negative email count.

    I figured out that this happens in the following scenario (it may happen in other scenarios too though!):

    • Open an email
    • Delete it before it has finished downloading


    When you return to your inbox, the email comes back again, but your inbox is at 0, so when you delete it again, neg1!!!
  19. #19  

    Default Re: Does anyone else have problems with a negative email count.

    Solution
    The only way to guarantee a fix for the negative email count solution is to clear out the email cache and data. Warning: Doing so would result in you deleting your personal settings and messages as well. The instructions are as follows :-

    Head on to Applications Manager.
    Swipe and choose All tab.
    Find and select Email app.
    Touch Clear Cache and Clear Data buttons.
    Reboot the phone.
    Setup your email account from scratch.
  20. #20  
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    Default Re: Does anyone else have problems with a negative email count.

    clearing out the email cache and data does not guarantee a fix for the negative email count. I did this and within a couple hours it started again. and it continues too add to the negative number that equals 0, this is very annoying. I was up to -15 when I tried the fix, now I am at -4 equals 0

    Paul
  21. #21  

    Default Re: Does anyone else have problems with a negative email count.

    My email count shows -4, but only on my Galaxy Note 10.1, on my S4 Active phone, it still works perfectly.

    Posted via Android Central App
  22. #22  

    Default Re: Does anyone else have problems with a negative email count.

    I have a situation where my app is stating I have no unread emails when I would have, say 20.
    I have 3 email account set up.
    What I found is that when one particular account gets above a certain number of emails the icon will display a number, but it's always off by 40 emails.
    There was something wrong with that particular account counter.
    I removed that account and reinstalled and it's back up and working.

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