1. thatguitarguy's Avatar
    I tend to always end up with a negative countin my emails and I can't figure out why it does this and how to fix this. Its rather fustrating to say the least...

    Sent from my SPH-D700 using Tapatalk
    12-09-2010 06:36 PM
  2. thatguitarguy's Avatar
    Here is a picture.
    12-09-2010 06:49 PM
  3. edoles's Avatar
    Yes, I had that before I updated to 2.2 (Froyo). Not sure what caused it but removing the account with the negative messages (Hotmail in my case) fixed it, but it came back a few days later. No amount of syncing or refreshing seemed to fix it.
    12-09-2010 06:52 PM
  4. Skunkape60's Avatar
    That's funny... Mine has never done that on any of the 3 accounts I have set up.
    12-09-2010 10:07 PM
  5. Devtodi's Avatar
    My Yahoo email account is showing '-1' unread. I am so lost here...
    01-19-2011 04:39 PM
  6. wynand32's Avatar
    That happens to me as well every now and then, but it goes away eventually. Not sure at all what's causing it, and it doesn't seem to get in the way of the account working. I just pretend that -1 unread simply means that I forgot that I'd read a message.........
    01-19-2011 04:45 PM
  7. Devtodi's Avatar
    There is a delay when deleting email and if you delete the same email twice then you get a negative number but it should fix itself when accounts sync.
    01-19-2011 10:20 PM
  8. Donmeister85's Avatar
    My Yahoo email account is showing '-1' unread. I am so lost here...
    You must be really unpopular...
    01-20-2011 08:56 AM
  9. Devtodi's Avatar
    You must be really unpopular...
    ya dont have to advertise it do ya?
    01-20-2011 11:31 AM
  10. Donmeister85's Avatar
    ya dont have to advertise it do ya?
    Devtodi likes this.
    01-20-2011 02:40 PM
  11. Devtodi's Avatar
    01-20-2011 03:34 PM
  12. ibcarolek's Avatar
    The neg email count is irritating...I love finding the reason (thanks Ted!) but the neg count doesn't go away unless I delete & reinstall the email account. Someone needs to build an app for this (ie, to change neg email counts to 0....).

    Challenge is on developers! Make me happy.
    02-05-2011 02:57 PM
  13. thatguitarguy's Avatar
    Yeah, I know how to make it happen and the only way I know how to fix it is to delete and resync my accounts. Annoying.
    02-06-2011 01:11 AM
  14. Trisha Valentino's Avatar
    had same problem but my friend delete some text messages on my galaxy and it went away at that moment
    01-05-2013 08:59 AM
  15. Cindy Moncman Daenzer's Avatar
    i've had this problem for weeks and it hasn't gone away...even syncing accounts doesn't help.
    01-10-2013 04:31 PM
  16. Cindy Moncman Daenzer's Avatar
    i've tried deleting my email account but when i did that, it said that i first had to delete the apps that were connected to the account (??? don't know which apps were connected to my account) by resetting my phone and i didn't want to do that, so it looks like i'm stuck with -2 emails.
    01-10-2013 04:33 PM
  17. yacawntmiss's Avatar
    Looks like this has been going on for years and no fix. I am up to -4.
    05-16-2013 03:39 PM
  18. Alex Butler's Avatar
    I figured out that this happens in the following scenario (it may happen in other scenarios too though!):

    • Open an email
    • Delete it before it has finished downloading


    When you return to your inbox, the email comes back again, but your inbox is at 0, so when you delete it again, neg1!!!
    08-01-2013 08:23 AM
  19. dclairmont's Avatar
    Solution
    The only way to guarantee a fix for the negative email count solution is to clear out the email cache and data. Warning: Doing so would result in you deleting your personal settings and messages as well. The instructions are as follows :-

    Head on to Applications Manager.
    Swipe and choose All tab.
    Find and select Email app.
    Touch Clear Cache and Clear Data buttons.
    Reboot the phone.
    Setup your email account from scratch.
    11-21-2013 09:33 AM
  20. paulgallen's Avatar
    clearing out the email cache and data does not guarantee a fix for the negative email count. I did this and within a couple hours it started again. and it continues too add to the negative number that equals 0, this is very annoying. I was up to -15 when I tried the fix, now I am at -4 equals 0

    Paul
    02-23-2014 06:33 PM
  21. MelwinBotha's Avatar
    My email count shows -4, but only on my Galaxy Note 10.1, on my S4 Active phone, it still works perfectly.

    Posted via Android Central App
    02-26-2014 04:07 AM
  22. kmolls's Avatar
    I have a situation where my app is stating I have no unread emails when I would have, say 20.
    I have 3 email account set up.
    What I found is that when one particular account gets above a certain number of emails the icon will display a number, but it's always off by 40 emails.
    There was something wrong with that particular account counter.
    I removed that account and reinstalled and it's back up and working.
    04-09-2014 08:54 AM
  23. Barbara Cooley1's Avatar
    how do you get rid of the number next to e-mail saying that you have not read them. I cannot find anything saying that I can check read e-mail
    06-05-2014 09:21 PM
  24. wendy haynes's Avatar
    I have just read a way to get rid of this........
    Hold down Home button
    You will see a bar at the bottom
    Press left icon (looks like a pie chart)
    Next window that pops up should ne RAM manage
    Click clear memory and that should work.
    Did for me
    01-26-2015 02:48 PM
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