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    Default Audio from both headphones and speaker

    Has anyone had issues with audio output from both speaker and headphones? I was listening to music with headphones and notice when I removed them from my ears that the music was coming out from the speaker.

    Yes the headphone jack was plugged in all the way. It is temporarily fixed when I turn off my phone. I factory reseted the phone and got the same issue until I turned off the phone again. Is anyone familiar with the issue?
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    Quote Originally Posted by hank1199 View Post
    Has anyone had issues with audio output from both speaker and headphones? I was listening to music with headphones and notice when I removed them from my ears that the music was coming out from the speaker.

    Yes the headphone jack was plugged in all the way. It is temporarily fixed when I turn off my phone. I factory reseted the phone and got the same issue until I turned off the phone again. Is anyone familiar with the issue?
    Try a different pair of headsets. I've never had this problem.
  3. #3  

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    I had this problem once when I first got it. Honestly I don't know what it was because when I tried it the next day on the same setup it worked fine and has ever since.
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    This has happend to me a few times at random and a reset always fixed it. Its just a random glitch.
  5. Thread Author  Thread Author    #5  

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    Quote Originally Posted by hank1199 View Post
    Has anyone had issues with audio output from both speaker and headphones? I was listening to music with headphones and notice when I removed them from my ears that the music was coming out from the speaker.

    Yes the headphone jack was plugged in all the way. It is temporarily fixed when I turn off my phone. I factory reseted the phone and got the same issue until I turned off the phone again. Is anyone familiar with the issue?
    I tried different headsets with no luck. I have reseted the phone now several times because of the issue. Sprint customer care mentioned that the engineers/techs are aware of the issue and a fix is set for the next software update. I emailed them trying to get a date when the next software update will be release, but no luck yet. I don't know if they are referring to the froyo update, but I hope it is since that the latest buzz.
  6. Thread Author  Thread Author    #6  

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    Quote Originally Posted by hank1199 View Post
    I tried different headsets with no luck. I have reseted the phone now several times because of the issue. Sprint customer care mentioned that the engineers/techs are aware of the issue and a fix is set for the next software update. I emailed them trying to get a date when the next software update will be release, but no luck yet. I don't know if they are referring to the froyo update, but I hope it is since that the latest buzz.
    Ok, after a trip to a Sprint local repair shop, my device was replace with a new stereo headset jack which absolutely did nothing. I then went to another store per customer service request to see if another technician could take a look at the phone. The staff were confuse on the matter, audio coming from both headset and speaker, and they performed a hard reset which did not do a darn thing. The representative went ahead and ordered a new (likely a refurbish phone). Should be picking it up in three days.

    A store rep has the same issue with his Epic. He sort of leaked out saying that there was an update for this but was unstable at the moment. I don't know what to believe anymore, since Sprint's customer care could not provide me with a difinitive answer of whether it was a hardware or software problem. I'm glad I pay for that darn insurance.

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