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3 Defective Samsung Epics
As of tonight, I have now had three defective Epics.
The screen on the first, which I bought on Aug 31, blanked out whenever a call was made or received. Furthermore, I could not hear or talk to the person on the other end. This was occurred right after Christmas.
The second, which Sprint gave me as a warranty replacement, would not sync up with my PCs or my Mac. The mounting issue has been discussed in other threads and I assure you that I tried every trick in the book. Even Samsung confirmed the USB port on the phone was defective.
The third, a brand new Epic, was given to me tonight by Sprint. Before leaving the store, I started testing it. It would not sync to my Windows 7 laptop or to the store's XP desktop. As a test, when I got home tonight, I tried syncing my wife's Epic to my laptop and it worked flawlessly. I also inserted the SD card from my Epic into my wife's phone and tried syncing. Again everything worked perfectly. Put the card back into the new, third Epic and no dice.
I called Sprint customer service before I left the store and they agreed to give me a full refund for the Epic and let me choose any phone I wanted with full upgrade credits applying. I will likely tell them I want the Evo, as I certainly don't have the time or the energy to keep putting up with defective Epics.