- 14 Posts
Email stuck in outbox
Help!! I finally got comfortable with my Epic and today started blasting out a bunch of emails. I happened to be checking something else and notice that my Outbox has 10 email!?!? I go click the "send outgoing messages" button and nothing happens. I tried to research this through Google and it looks like it's a known problem. Have any of you been able to figure out a work around? This is a CRITICAL issue in my opinion. Thanks for any feedback.
- 01-11-2011, 10:52 PM #2
It has happened to me several times. But I was able to go into my mail account settings and play with my out-going server settings. Sometimes i check the require sign-in block and it fixes it. Sometimes it fixes it by removing the require sign-in check mark. Wierd....
- 01-11-2011, 10:56 PM #3
Are you over WiFi when this problem occurs? There's been an annoying bug going around where it gets stuck on sending when you're over WiFi.
- 01-11-2011, 10:59 PM #4
- 01-12-2011, 06:36 AM #5
- 01-12-2011, 11:13 PM #7
I only know how to do this with the default email app. Hold you finger on the account you want to change until the menu comes up and choose account settings.
Below the notification settings is the server settings. There it should list Incoming settings and outgoing settings.
I have pop email and used the manual setup when my accounts were setup on the phone. I don't know if that differs from the way you set up your mail....
- 01-12-2011, 11:16 PM #8
Not sure if any of you having problems are using GMail, but I have been unable connect with GMail on my Evo nor my laptop for several hours now. Seems as though Google is having some issues.
MEMark A. Einersen
Galaxy S5 « Galaxy S4 « Galaxy S3 « Epic Touch (Galaxy S2) « Galaxy Tab 10.1 « Evo 4G « Treo 755p « Treo 650 « Tungsten|T3 « Clie NR70 « m505 « Vx « Palm Pilot Pro « Zaurus ZR-3500 « Digital Diary SF-4000 & SF-1000
(Wife: S5 « Nexus « S3 « Evo « Pixi « Centro « m105)
- 01-12-2011, 11:25 PM #9
- 01-13-2011, 09:50 PM #10
- 01-14-2011, 12:39 AM #11
- 01-14-2011, 01:38 PM #12
- 01-22-2011, 02:52 PM #13
- 40 Posts
I notice this problem as well. It seems to happen more frequently when I am trying to send a picture. I notice on both wifi and 3g, and it happens sporadically. I also notice occasional delays in receiving email. It's nice having a phone that offers a great internet experience, but Blackberry is much more dependable for email.
- 01-22-2011, 04:59 PM #14Please add thanks if I have helped you in anyway. I will always spread the Aloha and reciprocate.
Samsung Epic; Froyo DK28
Carrier Sprint since 1998
Palm Pilot 1997 + Nokia 7650,8200, Palm Treo 700p 2005, Palm Pre June 2009, Sayonara Palm. Android Sept. 2010
- 02-06-2011, 08:35 AM #15
I noticed the same stuck outbox problem. Here is a workaround that worked for me. One of my stuck emails was a forward.
1. Goto outbox.
2. Open stuck email.
3. Settings > Forward
4. **Make sure to remove any "FW: " or "RE: " tags from the subject**
5. Forward email to your desired contacts.
Once I did this both the emails sent...meaning people got my email twice, but whatever.
- 02-26-2011, 10:24 PM #16
- 29 Posts
Hey Dallas - don't know if this will help, but you can try it! I was having a similar problem - using the stock email app, outgoing email was always getting stuck. I found that sometimes it would work - but ONLY if I was on my home wifi (it was a roadrunner account). So I did a little digging around, and found that other people were having this issue with various smtp outgoing accounts. So I tried using the sprint smtp server (what, you say? There's a sprint smtp server we can use? Well... I didn't know about it till yesterday...). So I logged into my sprint account, and went into "my preferences", and found my sprint email username and password (I had to set up the password). I then deleted my email account from the phone, and restored it - but this time I used my normal (roadrunner) pop server for incoming, and the sprint server for outgoing. Here are the settings I used for the sprint server:
server name: smtp.sprintpcs.com
sign in required: yes
user name: email@example.com
So... we'll see if it keeps working, but I've verified that I can now send email on 3g, 4g or wifi... a huge improvement from before!
I'm still at android 2.1... heh... the update will probably get pushed to my phone and this will stop working again... well apparently I have more time to wait for that! ;-)
- 02-27-2011, 04:07 PM #17
- 18 Posts
i have also had this issue. It seemed like it was a data connectivity issue because i was able to resolve it by turning off 4g/wifi and then reconnecting. This is just another little "issue" that I've been having with the Epic. Between this, the froyo debacle and the crappy GPS, it's getting frustrating with all of the "work arounds" necessary to use this phone as it was intended.
- 10-14-2011, 11:43 AM #18
Re: Email stuck in outbox
My outgoing was stuck in out box; I called roadrunner repeatedly and was told to try different smtp servers and different ports -- all to no avail. THEN I tried experimenting, and behold, when I checked "SIGN IN" and re-added my address and password (both complete), to two separate accounts which had been set up using different servers and ports, they both WORKED.
- 01-16-2013, 08:15 PM #19
Re: Email stuck in outbox
I found this answer in another forum and wanted to pass it on because it worked and is simple. Place you phone in airplane mode. Go to you the outbox and you will now be able to open the email. You can edit or delete the email.
- 03-08-2013, 06:36 PM #20
- 05-27-2014, 05:25 PM #21
Re: Email stuck in outbox
very simple to resolve issue with stuck email in outbox:
go to mail settings
click the outgoing message settings
check the box that says sign in and put your login details
also in security add accept all certificates
save settings and you are done.
you will not have any more problems with mails going to outbox
- 12-16-2014, 03:06 PM #22