- 03-03-2011, 01:11 PM #2
i never used asurion for an epic but i did for a blackberry bold 9650 (before i upgraded to my epic). they sent me a brand new one (my son spilled juice on it) in a box accessories and everything and it was in working condition. my sister had them replace her phone and they sent her a refurb but there wasn't anything wrong with it, in fact its been over a year and a half and it still works great.
- 03-03-2011, 02:43 PM #4
I got one and it had an issue with the screen not rotating. Also the keyboard had a crack. They replaced that one with a brand new one. They told me it was policy to send a new one, it the 1st replacement had a problem. They even told me to keep the memory card, cables, battery and back doorBlackberry Curve > HTC Hero >
Samsung Epic 4G> HTC Evo 4G>Nexus S 4G>Galaxy Nexus
Archos 101 > Acer Iconia A500
- 03-03-2011, 03:58 PM #6
man that sucks...sorry to hear that. the only other time i needed a replacement was with the htc touch pro...that phone sucked and it kept getting replaced through sprint not asurion and those were refurbs and kept getting worse and worse. asurion is better when it comes to replacements than sprint IMO anyways (even though i love sprint and their service)
- 03-03-2011, 04:04 PM #7
- 03-03-2011, 04:58 PM #9
- 03-04-2011, 12:23 AM #11
- 03-04-2011, 01:06 AM #12
- 250 Posts
- EH17 U. Metamorphosis 2.0
asurion is sending very bad phones to costumers of Sprint.