Is Sprint planning to come out with a 2.2 fix anytime soon?

**hybrid85** · 03-10-2011, 09:17 AM

My wife got the epic back when it came out and we loaded 2.2 on her phone when the official froyo update came out. Everything seems to be working ok on her phone so far. I'm finally up for my upgrade and was going to pick up an Epic also, yet I'm curious about the state of android 2.2 and any future updates?

Is Sprint still working to fix their official 2.2 update so that is bug free? I feel like if I get the phone I'm gonna be stuck on 2.1 indefinitely unless I decided to root. Also, do you guys think Sprint will support any future updates for the Epic like 2.3?

**carraser891** · 03-10-2011, 10:30 AM

Sprint supposedly is workin on a fix for the official froyo. U can still download the official froyo from the samsung website. An about 2.3, thats all about samsung. If they want to release it they will....but we all know samsungs track record wen it comes to supporting their own devices.....

**hybrid85** · 03-10-2011, 10:49 AM

Ah ok, yeah we downloaded the update.zip file from samsung's website back on feb. 23rd. I still have the zip file so maybe I'll just use that to update my phone when I get it.

I'm not sure who is at fault for the lazy support the Epic has seen but I really wish it would get better soon. The phone is amazing, just needs the carrier and manufacture to support it....

**Paul627g** · 03-10-2011, 11:26 AM

We have not heard anything about a fix yet. If and when they do have something ready then watch the following thread.

Sprint's Samsung Epic 4g Official Froyo EB13 [Official Update Pulled!!]

**hybrid85** · 03-10-2011, 01:09 PM

I just stopped by the Sprint Store in Overland Park and talked to one of the tech's about it. He said the delay with the update has been due to Samsung wanting more money for the update then any of the carriers wanted to pay, so it sounds like Samsung is gettin' a little greedy. He also said he thinks a 2.3 update will be released from Sprint for the epic before a 2.2 fix will be released. Now this isn't official, just thoughts from one of Sprint's techs.

I'll be sure to keep an eye on your thread.

**gitit20** · 03-10-2011, 01:26 PM

Ya Samsung makes good phones but lack on the software side a bit.

Paul has made one hell of a good fast clean simple rom Called Ace 1.7 it's great you may look in to that its not all that hard to put on. Took me all of about 10 min...

If you can follow simple instructions your good to go..

Royce

Originally Posted by hybrid85

My wife got the epic back when it came out and we loaded 2.2 on her phone when the official froyo update came out. Everything seems to be working ok on her phone so far. I'm finally up for my upgrade and was going to pick up an Epic also, yet I'm curious about the state of android 2.2 and any future updates?

Is Sprint still working to fix their official 2.2 update so that is bug free? I feel like if I get the phone I'm gonna be stuck on 2.1 indefinitely unless I decided to root. Also, do you guys think Sprint will support any future updates for the Epic like 2.3?

**Paul627g** · 03-10-2011, 04:55 PM

I would take anything Sprint reps say with a grain of salt. I have two good examples why.

1) Back oh, 4 or 5 months ago a Sprint rep was at a special event class my wife attended at her college for Android phones and their usefullness in school. Anyways he said then "Honeycomb should be out on most devices by the first of 2011." I think we can see that was a line of bull. Honeycomb has been shown only on Tabs at this point. At that time too, Gingerbread was just beginning to be talked about and we only have the Nexus S with Gingerbread.

2.) A week ago I had my daughters Sprint phone repaired at a local Sprint store, the repair tech now these guys you would think would be on their game when it comes to latest information involving the devices they sell/support/repair says to me when asked how is official Froyo EB13 doing for the Epic 4g? He responded by saying "Oh I didn't even know they were releasing/released Froyo for the Epic, only the HTC EVO".

Kind of tells you something about the Sprint reps/techs/salespeople and how reliable their information is...

That day I also saw first hand how Sprint deals with repairs... Fix everything with a factory wipe and fresh installation of the OS, doesn't matter what the problem is... I actually told a few people waiting in line how to "really" fix their phones problem right there in line before they got to even speak with the tech... LOL..

**mike340t** · 03-10-2011, 07:02 PM

@Paul627g .. Very true. When I had a problem with my first Epic everyone kept telling me to wipe over and over and at one point I refused to wipe for a 3rd time, knowing that will accomplish nothing the first two times and Sprint refused to help me until I wiped a 3rd time lol.

**BlackHawkA4** · 03-10-2011, 07:17 PM

I am sorr to hear that. i know how frustrating this can be. Please remove your battery from the phone. let me know when you have done this. Ok thank you sir. Now please replace it. Right, yes, is it working now?

**LASuxs** · 03-10-2011, 07:26 PM

Yeah those morons have no idea what they're talking about. they were actually trying to convince me the moment didnt have an amoled screen and the intercept was an upgrade.

but this new update has crippled the epics ability to restore sms for me. when i do it with mybackup pro it never loads the sms and if i leave it too long on the sms app it'll freeze or reboot the phone. with sms backup+ it loads at first. but when rebooted is the same crap. now i got chose between my old settings where the task killers and manager dont work or give up on sms. btw i'm also not receiving sms cause of this error

**EmersonHart13** · 03-10-2011, 07:56 PM

I fixed mine cant wait on Sprint forever. (EVO had 2.2 last August!) Thanks to this forum I rooted and installed ACE and my wife is once again happy. Did ***** to Sprint first about the bad 2.2 upgrade and got a 50 dollar service credit. Thanks Paul (from my wife)

**NickDG** · 03-10-2011, 09:20 PM

What problems are you speaking of with the official release? I flashed the newest official ROM with Odin and it has been rock solid. I am excited I have my work exchange mail again, because I lost it when I went to the Truly Epic Rebirth ROM.

I'm not to thrilled with Touchwiz, so I will probably just install the Gingerbread launcher and call it a day.

**ArcherBrianJames** · 03-10-2011, 09:35 PM

I hope so. And I hope they bring it out quick. My patience is waring thin. Very thin. Has anyone started a lawsuit against Samsung and Sprint? It seems like a win. Now only if I had the balls to do it.

**Addie_Goodvibes** · 03-10-2011, 09:41 PM

DK 28 here I am happy with it so far

**EmersonHart13** · 03-10-2011, 10:10 PM

Lots of force closes, coonectivity buttons not working and just weird performance.

**Quis89** · 03-10-2011, 10:49 PM

Originally Posted by hybrid85

My wife got the epic back when it came out and we loaded 2.2 on her phone when the official froyo update came out. Everything seems to be working ok on her phone so far. I'm finally up for my upgrade and was going to pick up an Epic also, yet I'm curious about the state of android 2.2 and any future updates?

Is Sprint still working to fix their official 2.2 update so that is bug free? I feel like if I get the phone I'm gonna be stuck on 2.1 indefinitely unless I decided to root. Also, do you guys think Sprint will support any future updates for the Epic like 2.3?

There is no such thing as "bug-free" and a hard reset fixes 95% of the issues reported. I did a clean wipe before installing and I havent had a single issue. It runs better than previously and is much quicker.

**Quis89** · 03-10-2011, 10:53 PM

Originally Posted by Paul627g

I would take anything Sprint reps say with a grain of salt. I have two good examples why.

1) Back oh, 4 or 5 months ago a Sprint rep was at a special event class my wife attended at her college for Android phones and their usefullness in school. Anyways he said then "Honeycomb should be out on most devices by the first of 2011." I think we can see that was a line of bull. Honeycomb has been shown only on Tabs at this point. At that time too, Gingerbread was just beginning to be talked about and we only have the Nexus S with Gingerbread.

2.) A week ago I had my daughters Sprint phone repaired at a local Sprint store, the repair tech now these guys you would think would be on their game when it comes to latest information involving the devices they sell/support/repair says to me when asked how is official Froyo EB13 doing for the Epic 4g? He responded by saying "Oh I didn't even know they were releasing/released Froyo for the Epic, only the HTC EVO".

Kind of tells you something about the Sprint reps/techs/salespeople and how reliable their information is...

That day I also saw first hand how Sprint deals with repairs... Fix everything with a factory wipe and fresh installation of the OS, doesn't matter what the problem is... I actually told a few people waiting in line how to "really" fix their phones problem right there in line before they got to even speak with the tech... LOL..

Coming from a Sprint employee...

It all depends on who you speak with. I dont feed my customers bull...I let them know the truth and if I dont know or if something hasnt been OFFICIALLY put out there I let them know that as well. To be honest...reading various blogs and forums will inform our customers to a point beyond what Sprint does. I'm honestly not sure why people come to Sprint reps thinking we know ANYTHING more than has been said on the internet. Sprint is VERY hush-hush about their internal on-goings.

**citiz** · 03-11-2011, 08:49 AM

Before I started adding custom roms, I went to a Sprint repair shop because of the Froyo bugs. He did a hard reset and handed me back my phone and said "The problems are gone". When I turned on the camera and went to "Sports Mode" it FC'd again. He told me he had to go on the Sprint Message Board to figure out the issue. He came back 5 minutes later and the phone wasn't fixed. He told me that Sprint sent a company wide email about the issue but he didn't know how to fix it. He then told me that they didn't know how to revert the phone back to stock. I told him thanks and became a member here.

**silverthornne** · 03-11-2011, 09:35 AM

Anyone know of a backup solution that let's me keep my app data without root? I have MyBackup Pro but after exchanging my phone I restored from its backup and it didn't restore saved data from the apps (such as game saves and my timesheets from my time tracker).

I'm considering the ACE Rom but don't want to lose my data. That's the main reason I wanted the OTA update...

Sent from my SPH-D700 using Tapatalk

**mike340t** · 03-11-2011, 09:46 AM

Originally Posted by silverthornne

Anyone know of a backup solution that let's me keep my app data without root? I have MyBackup Pro but after exchanging my phone I restored from its backup and it didn't restore saved data from the apps (such as game saves and my timesheets from my time tracker).

I'm considering the ACE Rom but don't want to lose my data. That's the main reason I wanted the OTA update...

Sent from my SPH-D700 using Tapatalk

MyBackup Pro does not need root, I sometimes do a data+app backup a separate data back up to be safer .. But.. If considering a rom, you will need root anyway. I am currently rooted, but running a stock (well almost stock).. Also, you can find the update zip that does not need root if you want the OTA update... It is still floating around...

**eharty** · 03-11-2011, 09:49 AM

Originally Posted by ArcherBrianJames

I hope so. And I hope they bring it out quick. My patience is waring thin. Very thin. Has anyone started a lawsuit against Samsung and Sprint? It seems like a win. Now only if I had the balls to do it.

Just follow the directions in this thread http://forum.androidcentral.com/epic...-rfs-ext4.html and you will be running EB13 in about 5 minutes. I am not having any problems with it at all.

**jbuggydroid** · 03-11-2011, 11:06 AM

i totally agree with this whole mess. i tell everybody i know to come to android central and to stay away from carrier "idoits" (tho there are some people who work for carriers that actually know what they are talking about)

for instance i walked into a verizon store to check out the xoom and the guy there didn't even know it was out yet and this was two days after its release.

another example: i was in a sprint store with my parents months ago helping them decide on android phones and almost sold two evos to another couple that was there shopping. i knew more about the phones then the reps did which is really sad. i know most people on this site look learn there phone for fun and these guys are getting paid to do it and they have no clue. really is sad

**Paul627g** · 03-11-2011, 01:00 PM

Bottom line they are "sales reps" if they can produce sales, that is all that matters... As long as they have a reasonable idea of what they are selling the in the store and have the sales pitch then they are doing as expected for the job they were hired for.

**dweeks** · 03-11-2011, 03:49 PM

Originally Posted by hybrid85

Ah ok, yeah we downloaded the update.zip file from samsung's website back on feb. 23rd. I still have the zip file so maybe I'll just use that to update my phone when I get it.

I'm not sure who is at fault for the lazy support the Epic has seen but I really wish it would get better soon. The phone is amazing, just needs the carrier and manufacture to support it....

Any chance of getting the update.zip file from you? I'm in the same situation.

**5111** · 03-11-2011, 04:00 PM

I hope the release a fix soon. I did the update.zip the day that it came out and had no problems, but it seems like the phone is starting to develop the problems with Froyo over time. I have had more FCs in the last week than in the last 6 months. My Bluetooth has also started to act up.