Phone makes me dial 1 before answering

**eweezzyyyy** · 06-15-2012, 08:25 PM

When my phone rings I have to press the number 1 first before I can answer the phone. I went through all of my settings and can't figure out what I did. Does anybody have an idea of what I did?

**uofmike** · 06-15-2012, 10:28 PM

it's Google Voice. Go into your settings on their website (google.com/voice) and go into settings (the gear in the upper right hand corner) and then go to the "calls" tab and turn off "call screening". I'm pretty sure that should fix it, either way, I know it's one of those options.

**eweezzyyyy** · 06-16-2012, 01:31 AM

Thanks, it worked.

Sent from my Galaxy Nexus using Android Central Forums

**Dat_guy_Juan** · 06-16-2012, 01:39 AM

Thanks cause my phone start doing the same and it was annoying to keep pressing 1 to answer a call

Sent from my Galaxy Nexus

**Chief71** · 08-25-2012, 09:31 AM

Originally Posted by uofmike

it's Google Voice. Go into your settings on their website (google.com/voice) and go into settings (the gear in the upper right hand corner) and then go to the "calls" tab and turn off "call screening". I'm pretty sure that should fix it, either way, I know it's one of those options.

Thanks! This was driving me crazy

**Gekko** · 08-25-2012, 05:10 PM

fyi - i saw a setting for this in the "GrooveIP" App settings.

**Brian Davis2** · 12-01-2012, 08:02 AM

When I receive a call on my Samsung Galaxy III I am forced to type "1". I looked this up on line and it says to go to google.com/voice, go into settings, then go to the "calls" tab to turn off call screening. The problem is that there is no "calls" tab. All I seeis "billing", "account", and "voice messages". There's nothing labeled "calls" that I can click to turn call screening off. Any suggestions?

**ratsttam** · 12-03-2012, 07:42 AM

Originally Posted by Brian Davis2

When I receive a call on my Samsung Galaxy III I am forced to type "1". I looked this up on line and it says to go to google.com/voice, go into settings, then go to the "calls" tab to turn off call screening. The problem is that there is no "calls" tab. All I seeis "billing", "account", and "voice messages". There's nothing labeled "calls" that I can click to turn call screening off. Any suggestions?

It's Under "settings" that you'll find the "calls" tab. Are you signed into the correct google account?

**DIPNINANOUT** · 12-03-2012, 03:10 PM

Its because of the Google voice. Its very simple to disable. Go to web browser and look up Google voice and go to......ill post link

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**DIPNINANOUT** · 12-03-2012, 03:15 PM

Deactivate call screening:
Sent from my Galaxy Nexus using Android Central Forums

**Bill Zigrang** · 01-07-2013, 09:57 AM

Originally Posted by DIPNINANOUT

Deactivate call screening:

This page no longer loads, either from my phone or my desktop - ??now what??

Zig

**ratsttam** · 01-07-2013, 10:12 AM

Originally Posted by Bill Zigrang

This page no longer loads, either from my phone or my desktop - ??now what??

Zig

Go to google.com/voice and sign in. Go to Settings, than the "calls" tab. The link gets moved every so often, but logging in will always get you where you need to be.

**Bill Zigrang** · 01-07-2013, 10:57 AM

ratsttam,

Here's a screen shot of my settings page (accessed by dropdown from the "gear" at the upper right of the prior screen); I see no "calls" tab.

Zig

**ratsttam** · 01-07-2013, 11:22 AM

Originally Posted by Bill Zigrang

ratsttam,

Here's a screen shot of my settings page (accessed by dropdown from the "gear" at the upper right of the prior screen); I see no "calls" tab.

Zig

That's a screenshot from a "voicemail" only one. You won't see the calls tab (and several other tabs) unless you have a google voicemail (and more options if you have it linked like I'm sure you do) number. Do you happen to have another gmail account that your phone number may be linked to? I ask because there is no call screening on the VM only...