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  1. Thread Author  Thread Author    #1  
    julesR's Avatar

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    Default Gnex not listed on Samsung's website

    Seriously, do they not realize they have made this phone? The model number is not even listed on the support site. So how do you get support for it?
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    yodatom10's Avatar

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    Quote Originally Posted by julesR View Post
    Seriously, do they not realize they have made this phone? The model number is not even listed on the support site. So how do you get support for it?
    Call sprint

    Sent from my Jelly bean powered Galaxy Nexus
    I'm a android know it all with too much time on my hands
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  3. Thread Author  Thread Author    #3  
    julesR's Avatar

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    Default Re: Gnex not listed on Samsung's website

    Sprint told me to go to Samsung's website.
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    yodatom10's Avatar

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    Quote Originally Posted by julesR View Post
    Sprint told me to go to Samsung's website.
    Did you buy it on contract with sprint what kind of support are you looking for. Drivers? repair?

    Sent from my Jelly bean powered Galaxy Nexus
    I'm a android know it all with too much time on my hands
    If I've helped you make sure to hit that thanks button
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    cyanogen-man's Avatar

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    No gpogle sells it so go to gpogle
    Sent from my Desire HD using Android Central Forums
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    yodatom10's Avatar

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    Quote Originally Posted by cyanogen-man View Post
    No gpogle sells it so go to gpogle
    Sent from my Desire HD using Android Central Forums
    Google will send you to Samsung its a giant game of I don't want to deal with (insert problem here )

    Sent from my Jelly bean powered Galaxy Nexus
    I'm a android know it all with too much time on my hands
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    jj14x's Avatar

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    Default Re: Gnex not listed on Samsung's website

    Quote Originally Posted by cyanogen-man View Post
    No gpogle sells it so go to gpogle
    Sent from my Desire HD using Android Central Forums
    The Sprint Galaxy Nexus is not sold by Google, so no - they won't help with hardware issues

    Quote Originally Posted by julesR View Post
    Sprint told me to go to Samsung's website.
    As yodatom10 asked, what is the problem that you are looking to resolve? Hardware? OS software? App problem? Drivers? Your support options will depend on that.
  8. Thread Author  Thread Author    #8  
    julesR's Avatar

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    Hardware. I had questions and went looking on Samsung's support page where Sprint said I could get answers. The phone doesn't exist on their website.


    Sent from my Galaxy Nexus using Tapatalk 2
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    jj14x's Avatar

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    Default Re: Gnex not listed on Samsung's website

    For hardware issues, go to a sprint store. If it needs to go back to Samsung, they will arrange that.

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