Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 16 of 16
  1. Thread Author  Thread Author    #1  

    Default I can't update or install apps in Google play

    When I try to update my apps I get a error message( Error retrieving information from server RH-01. I'm not rooted complete stock. How do I fix this ?

    Sent from my Galaxy Nexus using Android Central Forums
    Attached Thumbnails Attached Thumbnails I can't update or install apps in Google play-uploadfromtaptalk1354918442591.jpg  
  2. Thread Author  Thread Author    #2  

    Default Re: I can't update or install apps in Google play

    Sent from my Galaxy Nexus using Android Central Forums
    Attached Thumbnails Attached Thumbnails I can't update or install apps in Google play-uploadfromtaptalk1354918743823.jpg  
  3. #3  
    SandersJC1964's Avatar

    Posts
    169 Posts
    Global Posts
    440 Global Posts
    ROM
    Full Stock

    Default Re: I can't update or install apps in Google play

    That happened to me, and I removed my Google account, then added it back, and it worked.

    Sent from my Galaxy Nexus using Android Central Forums
    Thanked by:
  4. #4  

    Default Re: I can't update or install apps in Google play

    I had a problem with my Google accounts not synching, I had to manually synch them, and then a bunch of stuff started working again. Try that.
  5. #5  

    Default Re: I can't update or install apps in Google play

    If you go to Google Play, log out of your account and log back in.

    I had the problem when I had to create an actual gmail account (not just Google Account) in order to see my backed up contacts. Once I added the new account and deleted the old one it worked BUT any contacts that hadn't been synced due to the error were lost. It didn't affect my calendar but I had to reset all my ringtones by contact and reset which number was the default.

    While looking into the issue, someone suggested logging out, then back in through Google Play but I'd already removed the old account. It would have saved me a lot of time had I seen it earlier.


    Sent from my Galaxy Nexus using Android Central Forums
  6. Thread Author  Thread Author    #6  

    Default Re: I can't update or install apps in Google play

    Quote Originally Posted by SandersJC64 View Post
    That happened to me, and I removed my Google account, then added it back, and it worked.

    Sent from my Galaxy Nexus using Android Central Forums
    But that's gonna erase all data on the phone. Will I get the data back when I sign back in to my Google account ?

    Sent from my Galaxy Nexus using Android Central Forums
  7. #7  

    Default Re: I can't update or install apps in Google play

    I just experienced this not even 30 minutes ago. I removed the "Google" account and re-added. All my Data was restored from the account sync.
    My Desktop Connection
    Thanked by:
  8. #8  

    Default Re: I can't update or install apps in Google play

    Did you try logging out then back in as suggested?

    Sent from my totally awesome Sprint Galaxy Nexus, even if I don't know all its secrets yet.
  9. #9  

    Default Re: I can't update or install apps in Google play

    Same thing happened to me. I did like everyone else logged out of my Google play account then logged back in.

    Sent from the smartphone of my choice using Tapatalk 2
    Great art stretches the taste, it doesnt follow tastes
    Steve Jobs to Bill Atkinson, March 1981.
  10. Thread Author  Thread Author    #10  

    Default Re: I can't update or install apps in Google play

    Thanks it worked I had over 45 apps that had to be updated.

    Sent from my Galaxy Nexus using Android Central Forums
  11. #11  

    Default Re: I can't update or install apps in Google play

    45 apps. Glad it resolved.

    Sent from my SGH-I747M using Tapatalk 2
    My Desktop Connection
  12. #12  

    Default Re: I can't update or install apps in Google play

    i tried log off~~ still ~.~
  13. #13  

    Thumbs up Re: I can't update or install apps in Google play

    It works! Thanks a lot!!
  14. #14  

    Default Re: I can't update or install apps in Google play

    still doesnt work...I remove my google account and added back then..still unsuccessful...help!
  15. #15  

    Default Re: I can't update or install apps in Google play

    Worked for me ... thanks!
  16. #16  

    Default Re: I can't update or install apps in Google play

    Quote Originally Posted by icewater106 View Post
    When I try to update my apps I get a error message( Error retrieving information from server RH-01. I'm not rooted complete stock. How do I fix this ?

    Sent from my Galaxy Nexus using Android Central Forums

Similar Threads

  1. Missing apps in Google Play!
    By RaptorZX3 in forum General Help and How To
    Replies: 5
    Last Post: 11-02-2012, 06:18 PM
  2. Missing apps in Google Play (market)
    By dragonladyRN in forum Sprint Galaxy S II Epic 4G Touch
    Replies: 5
    Last Post: 08-09-2012, 06:53 PM
  3. Purchasing Apps in Google Play
    By rong21 in forum AT&T Galaxy S3
    Replies: 4
    Last Post: 08-09-2012, 04:39 PM
  4. Question about apps in Google Play with N7
    By whytefyrex in forum Google Nexus 7 Tablet (2012)
    Replies: 2
    Last Post: 07-03-2012, 05:04 PM
  5. Can't update or download apps using WiFi
    By mozy in forum Verizon Galaxy Nexus
    Replies: 6
    Last Post: 12-22-2011, 04:15 PM

Posting Permissions