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  1. #51  

    Default Re: S-Voice

    Quote Originally Posted by albie999 View Post
    DAS, am glad you got to the bottom of this, but I don't really understand how a GMAIL account could be corrupted. Also, when you say you can add another account, to be able to download etc, did you just remove the new account once phone setup and then add in the details for the old account?
    My thought is that it isn't the gmail account it's the calendar associated with the gmail account that caused the problem. Now that it's not the primary account the scheduling can take place. My suggestion to get a new account was just to test the phone, but it's working, so why not keep the new email? I do the same for my phone. It's gmail isn't my daily use gmail. I think one of the features of Jelly Bean is that it allows you to change the downloaded apps association.
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  2. #52  

    Default Re: S-Voice

    Problem with me is GMAIL is my main account for emails, calendar etc, so not sure how I would still resolve my issue, as would need to keep my existing gmail account
  3. Thread Author  Thread Author    #53  
    DAS
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    Default Re: S-Voice

    Quote Originally Posted by albie999 View Post
    DAS, am glad you got to the bottom of this, but I don't really understand how a GMAIL account could be corrupted. Also, when you say you can add another account, to be able to download etc, did you just remove the new account once phone setup and then add in the details for the old account?
    Actually, I left the new account as the primary account the phone is registered with, and simply added the old account as a secondary email account. Once the two accounts are set up you are given the option of which account you want to download your content from. I chose the old account, but left the new account as the primary account the phone is registered to.

    Sent from my GT-N8013 using Android Central Forums
  4. Thread Author  Thread Author    #54  
    DAS
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    Default Re: S-Voice

    Quote Originally Posted by albie999 View Post
    Problem with me is GMAIL is my main account for emails, calendar etc, so not sure how I would still resolve my issue, as would need to keep my existing gmail account
    Only use the new account to register the phone. In the settings you can add another account. It is there you will add back your old account. Then download all the content from your old account when prompted to do so.

    Sent from my GT-N8013 using Android Central Forums
  5. Thread Author  Thread Author    #55  
    DAS
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    Default Re: S-Voice

    Quote Originally Posted by AnnDroid View Post
    My thought is that it isn't the gmail account it's the calendar associated with the gmail account that caused the problem. Now that it's not the primary account the scheduling can take place. My suggestion to get a new account was just to test the phone, but it's working, so why not keep the new email? I do the same for my phone. It's gmail isn't my daily use gmail. I think one of the features of Jelly Bean is that it allows you to change the downloaded apps association.
    AnnDroid I believe you are correct. The calendar portion of the account is corrupted somehow, and not the entire account. In fact, I am still using the old account as usual except the phone is registered with the new account.

    All my calendar, email, apps (included paid items), music, movies and even YouTube account associated with the old Gmail account have been restored to the phone. The only difference is that the new account I set up is being used as the one the device is registered with.

    I also learned that you have to perform a hard reset and wipe the phone clean, and start from scratch as if the phone is new and just being set up for the first time. It's not enough to simply remove the sync settings.

    Sent from my GT-N8013 using Android Central Forums
  6. #56  

    Default Re: S-Voice

    Ah, OK .. so you mean factory reset the phone? I just titanium backup on my rooted S3, so my restore would be via that anyway ... presume that would still work?
  7. Thread Author  Thread Author    #57  
    DAS
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    Default Re: S-Voice

    Quote Originally Posted by albie999 View Post
    Ah, OK .. so you mean factory reset the phone? I just titanium backup on my rooted S3, so my restore would be via that anyway ... presume that would still work?
    I'm not sure? The key is you have to get back to the point where the phone is being set up for the first. Using Titanium back up, can you perform this action on a secondary email account or does it only work with the primary?

    Your current Gmail account will become your secondary, and the new account you create will become the primary. You need to find out if Titanium will work with a secondary email account.

    Sent from my GT-N8013 using Android Central Forums
  8. #58  

    Default Re: S-Voice

    I think I may have to put up with S Voice not working .. which is a shame, but the hassle and risk of it not working just for that ... not sure if worth or not. It is still a shame that there is no other way around it .... thought there would be
  9. Thread Author  Thread Author    #59  
    DAS
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    Default Re: S-Voice

    Quote Originally Posted by albie999 View Post
    I think I may have to put up with S Voice not working .. which is a shame, but the hassle and risk of it not working just for that ... not sure if worth or not. It is still a shame that there is no other way around it .... thought there would be
    I understand what you're saying. I won't lie because it is a hassle wiping the phone clean and starting completely from scratch. But for me I made the decision to take the plunge. It's taken hours to restore the content from my old account, reposition my widgets, and set up my home screens the way I like them (unlike you I don't use Titanium). Even so I still have a few ringtones and notifications to download and set up before being completely restored. But I actually use s-voice extensively, and although quite laborious, it has been worth it to me.

    If you later decide to take the plunge please let me know. The problem lies in the calendar portion of your Gmail account, so until you can either figure out a way to fix the calendar within your Gmail, or simply remove the account as the phones registered primary, the problem will remain.

    Sent from my GT-N8013 using Android Central Forums
  10. #60  

    Default Re: S-Voice

    The one bit that still confuses me, is that if the gmail calendar is somehow corrupted, then when I clear the cache of s planner it works for a while. If corrupted would kinda expect it to never work at all

    Glad you are happy it is sorted though
  11. #61  

    Default Re: S-Voice

    Hello All,

    First post here and new to GSIII (sprint). I ran across the problem with S-voice (Sorry, I can not at appoint to your calendar). I came across another forum posting that instructed to clear the calendar data. Use the Application Manager, open the Calendar application and clear the data. I also force stopped the application. After doing so, I was able to set calendar appointments using s-voice. I hope this works for you guys. I will let you know if this turns up flat, but so far so good.
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