My Galaxy Note 2 Keeps Rebooting

**dominiej** · 11-27-2012, 09:54 AM

And it's @#$%ing annoying! Does anyone else have this probelm? I've had this thing since Nov. 21st and I'm starting to rethink this thing or maybe exchanging it for a new one.

It will literally be 15 minutes on the dot sometimes. I'll be watch Youtube or Netflix or browsing the web and bam! It reboots. Then it does it again exactly 15 minutes later.

I've done a factory reset, but it's already rebooted once. I started a log once it started happening regularly (before the factory reset - attached)

Restart Log.pdf

I've got a SPH-L900 (version L900.09) running stock Android 4.1.1 (build JRO03C.L900VPALJC). I'm either thinking it's the device or some app I've downloaded?

Is anyone else seeing their device reboot regularly?

**Mom2Ninjas** · 11-27-2012, 03:56 PM

Trade it in as defective. Mine works flawlessly.

**DirtMcGirt** · 11-27-2012, 04:20 PM

Mine is flawless. Return it

**hopefulfarm** · 11-27-2012, 04:45 PM

Return it as defective.

**luvsmobile** · 11-27-2012, 05:01 PM

If a hard Reset didn't correct it.. go get a new one hurry!!

**yankeesusa** · 11-27-2012, 10:27 PM

I would definitely take it in if hard reset doesn't work. It could also be a specific program that is causing it to reset. Either way, figure it out before your 30 days are up.

Sent from the Beast that is Galaxy Note 2

**hopefulfarm** · 11-29-2012, 08:59 AM

Originally Posted by yankeesusa

I would definitely take it in if hard reset doesn't work. It could also be a specific program that is causing it to reset. Either way, figure it out before your 30 days are up.

Sent from the Beast that is Galaxy Note 2

You don't get 30 anymore. You only get 14 days.

**BRIVERS73** · 11-29-2012, 09:46 AM

Looks like Verizon Users are experiencing the same thing...
Glad to see only one case of this has popped up among the Sprint users thus far.

**Mweuch** · 11-29-2012, 11:51 PM

Actually mine has never been rebooted ever! So please return it n get a new one! Good luck.

**Fadzila Said** · 01-13-2013, 07:07 AM

My gal sams note 2..recent purchase..fantastic time..love it..but later... to my deepest despair.... it keep on restart and said sim card missing. Restart.

**DroidXcon** · 01-13-2013, 07:12 AM

Originally Posted by Fadzila Said

My gal sams note 2..recent purchase..fantastic time..love it..but later... to my deepest despair.... it keep on restart and said sim card missing. Restart.

Sounds like a bad sim card or sim receptacle. Try removing and re inserting the sim. Otherwise exchange it from where you bought it.

From my Galaxy Note 2 via Tapatalk

**yankeesusa** · 01-13-2013, 07:03 PM

Originally Posted by hopefulfarm

You don't get 30 anymore. You only get 14 days.

With best buy you get 30 days. You can't return it after 14 days but within 30 days you can exchange it or replace it.

Sent from the Beast that is Galaxy Note 2

**yankeesusa** · 01-13-2013, 07:03 PM

Originally Posted by hopefulfarm

You don't get 30 anymore. You only get 14 days.

With best buy you get 30 days. You can't return it after 14 days but within 30 days you can exchange it or replace it.

Sent from the Beast that is Galaxy Note 2

**DIPNINANOUT** · 01-14-2013, 02:33 AM

Return it, I bought mine off of craigslist. I had issues out of my s pen. Luckily I put insurance on it so they sent me a brand new one for freee. Its funny thought any phone I hold now seems small. Hahah

Sent from my SPH-L900 using Android Central Forums

**koertje1** · 01-28-2013, 09:58 AM

I've had mine since October 25th and recently this has happened to me. I have only seen it twice and only seems to happen if I have 'power saving' mode on and doing a bunch of web browsing or sending emails. Mine doesn't seem like a full reboot because it only shows the Samsung splash screen and then it's back up and running. Is yours anything like this?

Edit: grammar fix

**mikloskass** · 01-28-2013, 10:21 PM

It happens the same to me. Sometimes, it's random. I see samsung logo and it's again on the launcher. It feels like an automatic fc of the entire system..

**Owen Van Damme** · 01-31-2013, 01:48 AM

I've got the same thing, it's happened 3 times so far.

It doesn't seem like a full reboot, though. Just the Samsung splash, then it's up again.

I did a full wipe/re-install two weeks back.

BTW, I've got the i317 version, running stock Samsung 4.1.

I'm thinking it might be my 32 GB SD card. I had some random reboots on my previous Galaxy Note N7000. And that often happened when I was playing music from the SDCard, though that issue was mostly fixed when I updated from 2.3.6 to ICS.

**Jermaine Gray** · 02-04-2013, 07:52 PM

I had this problem for a short period of time and discovered it was my 3rd party backup battery wasn't closed in to place tight. Once I opened the battery door and assured a secure fit I've had no problems.

**yankeesusa** · 02-05-2013, 10:30 PM

Originally Posted by Owen Van Damme

I've got the same thing, it's happened 3 times so far.

It doesn't seem like a full reboot, though. Just the Samsung splash, then it's up again.

I did a full wipe/re-install two weeks back.

BTW, I've got the i317 version, running stock Samsung 4.1.

I'm thinking it might be my 32 GB SD card. I had some random reboots on my previous Galaxy Note N7000. And that often happened when I was playing music from the SDCard, though that issue was mostly fixed when I updated from 2.3.6 to ICS.

Mine did it today. Just the splash screen and it was back up. I don't know what it could be. I have a 16gb card. Hopefully it's a bug that if fixable or an app that can be uninstalled. I just don't feel like resetting phone. Oh well. It only happens once in a while. I guess I'll deal with it for now.

Sent from the Beast that is Galaxy Note 2

**Owen Van Damme** · 02-11-2013, 12:29 AM

Update: My phone is the rogers Canadian version. This week, we got the 4.1.2 update that enables multi-window support, the multi-window support wasn't all that I thought it would be, so I ended up rooting my phone and switching to this custom ROM:

No issues so far, but i've only been running it for two days. The longest period of time I had gone before was about 1 week without a soft-reboot. I'll report back if it happens again.

I retired the previous 32 GB SD card this week as well.

**KahneFan** · 02-15-2013, 11:43 PM

Mine was doing it, especially when I would copy/paste for some reason. So, I did a factory reset, haven't had the problem since (10 days or so). A buddy just told me his started doing it... when he would click copy to paste...

Not sure what the glitch is, but I would suggest a reset.

**kwinnie** · 02-20-2013, 02:04 AM

mine is the same in the recent one week. with latest firmware. not rooted.
no special steps to reproduce issue. it just reboots spontaneously. can be a few times within 30 mins

is it firmware related issue, as one week before it s totally normal

**Owen Van Damme** · 02-25-2013, 03:33 AM

Its been 16 days since I replaced the stock Samsung 4.1.2 firmware with CleanROM. I haven't had had any unexpected reboots since.

**Brunner Bounty Hunter** · 03-03-2013, 08:16 AM

My note2 kept rebooting.
After reading this thread I realized that I might have dropped the phone once or twice and also might have lightly crushed it a few times by sitting on it or packing it a computer bag that was too full. I assume that I had a loose battery connection even though the phone was new. I took the battery, extSD card and SIM card out and reinstalled them to ensure that all had good connection. This appears to have solved my rebooting issue.