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  1. Thread Author  Thread Author    #1  

    Default Display is broken, passcode is on - How to retrieve data?

    So my display went out during my vacation, and a lot of irreplaceable photos were on it. Unfortunately, with the passcode on, explorer won't let me see access any of them, even though the phone does still come on. Is there any way for me to retrieve my data from it (specifically the photos), now, without paying to replace the display (which apparently costs more than replacing the entire phone through insurance)?
  2. #2  

    Default Re: Display is broken, passcode is on - How to retrieve data?

    Quote Originally Posted by jtd200 View Post
    So my display went out during my vacation, and a lot of irreplaceable photos were on it. Unfortunately, with the passcode on, explorer won't let me see access any of them, even though the phone does still come on. Is there any way for me to retrieve my data from it (specifically the photos), now, without paying to replace the display (which apparently costs more than replacing the entire phone through insurance)?
    Your photos should be saved to your SD card. Pull it out and put it in a different device and see. I back everything up to Dropbox so I don't have this situation.
  3. Thread Author  Thread Author    #3  

    Default Re: Display is broken, passcode is on - How to retrieve data?

    Unfortunately, an SD card doesn't come with the phone, and they were saved to the internal hard drive.
  4. Thread Author  Thread Author    #4  

    Default Re: Display is broken, passcode is on - How to retrieve data?

    Bump - anyone?
  5. #5  
    mirokusan1's Avatar

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    Default Re: Display is broken, passcode is on - How to retrieve data?

    how about going to a corp sprint store and requesting to move data from internal storage to a usb flash drive? they have a device called cellebrite which you can connect and enter you lock code. if its a gesture unlock then you're sol.

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