Reading the comments on the Good & EVO site - I saw this story when it first ran - makes it sound like a PITMFA to wrangle a deal and frankly the "eat it or GTFO" option doesn't appeal to me because no other carrier offers the combo of price and bandwidth like Sprint. Big Red has data caps and charges royally for the privilege of being ganked, so pass on that.
While I love my EVO, I've had a problem for at least six months of it not receiving calls - sometimes up to 60% of the time - and rooting and switching to CM7 and/or having a Sprint store flash the firmware (I think it may've been the radio) didn't help. It's intermittent and in different areas so troubleshooting has been a snipe hunt. I'm so sick of getting voice mail alerts leading to angry messages from people who think I'm avoiding/ignoring/screening them when my phone never rang. Sprint has had text page issues where they'd be delayed 20 minutes to a couple of hours and despite paying the "EVO tax" for 15 months, I have experienced 4G only a few times in a certain area of the city as they take their sweet time to roll out WiMax.
I wish I could just call them up and say, "Listen, I bought a Pre on launch day and then an EVO. Since then, you've failed to roll out the 4G I've paid for, been unable to figure out what's wrong with my phone, have EOLed it, and just jacked up the profit fees allowing me to walk on the whole shooting match. How's about cutting me a deal on a new phone in order to keep a customer happy." Yeah, right. And to quote Sin City, after I pull off that miracle I'm going to go punch out God.