1. dguidry12's Avatar
    Ok folks ..a ticket was opened up for me last night and now it seems that internet slowness issue is fixed..at 630 this morning it seemed as if sprint had pushed a PRL update to my phone because ir updated by itself..what i did notice after when i did my speed test is that the application is now pulling from different towards 100 miles away and its not connecting to my home area..all in all the problem seems fixed..
    09-20-2011 06:35 AM
  2. ZDriver's Avatar
    Ok folks ..a ticket was opened up for me last night and now it seems that internet slowness issue is fixed..at 630 this morning it seemed as if sprint had pushed a PRL update to my phone because ir updated by itself..what i did notice after when i did my speed test is that the application is now pulling from different towards 100 miles away and its not connecting to my home area..all in all the problem seems fixed..
    What exactly did you tell them?? were you in a fringe area to begin with??
    09-20-2011 06:39 AM
  3. tkemack's Avatar
    What prl do you have?
    Mine is 60681

    sent from my Samsung Galaxy S2 Epic longest phone name in the world Touch 4G
    09-20-2011 07:02 AM
  4. s14tat's Avatar
    glad it worked out for you.
    09-20-2011 10:16 AM
  5. maverick96's Avatar
    My 3G speeds after prl update!!! Ok, im just goofing around. I just got a new prl update myself to the same one mentioned in the thread. Going to go out and about today to see if it helped any

    Sent from my Sprint Eptouch 4G
    09-20-2011 10:18 AM
  6. maverick96's Avatar
    What prl do you have?
    Mine is 60681

    sent from my Samsung Galaxy S2 Epic longest phone name in the world Touch 4G
    We need this answered

    Sent from my Sprint Eptouch 4G
    09-20-2011 10:23 AM
  7. vader4633's Avatar
    My 3G speeds after prl update!!! Ok, im just goofing around. I just got a new prl update myself to the same one mentioned in the thread. Going to go out and about today to see if it helped any

    Sent from my Sprint Eptouch 4G
    You're on WI-FI in the pic....
    09-20-2011 10:26 AM
  8. maverick96's Avatar
    What prl do you have?
    Mine is 60681

    sent from my Samsung Galaxy S2 Epic longest phone name in the world Touch 4G
    Mine is saying 61081 now

    Sent from my Sprint Eptouch 4G
    09-20-2011 10:31 AM
  9. maverick96's Avatar
    You're on WI-FI in the pic....
    Yes i know, if you read what i wrote you would know it was a joke. ;-)

    Sent from my Sprint Eptouch 4G
    09-20-2011 10:32 AM
  10. mastrcruse's Avatar
    I tested on 9/18 and 9/20. 9/20 was after a PRL update.

    9/18 12:40a
    DL 18kbps
    UL 96kbps
    ping 940ms

    9/18 8:34a
    DL 727kbps
    UL 404 kbps
    Ping 121ms

    9/20 7:41a
    DL 1615 kbps
    UL 626 kbps
    Ping 91 ms
    09-20-2011 10:55 AM
  11. JayWill's Avatar
    This is very good news. Hopefully some PRL updates will help some of you keep your phones until Sprint starts rolling out its network upgrades. We just need some reasonable data speeds to hold people over until then.
    09-20-2011 11:00 AM
  12. dguidry12's Avatar
    Sorry guys but I work grave yard and I sleep late ..to answer your question ..they opened a ticket for me because I stayed on with tech support trying multiple different things to better the connection. After none if it worked he created a trouble ticket for some network team to look into.. so early this morning an update pushes to my phone and now I'm getting 900kbps speeds.. I now have PRL 60681.. I guess Houston's network is under repair or upgrading or just plain clogged.
    09-20-2011 01:07 PM
  13. tkemack's Avatar
    I'm just north of you in the woodlands. Same prl pretty good speeds today

    sent from my Samsung Galaxy S2 Epic longest phone name in the world Touch 4G
    09-20-2011 01:09 PM
  14. Slingbox's Avatar
    Sorry guys but I work grave yard and I sleep late ..to answer your question ..they opened a ticket for me because I stayed on with tech support trying multiple different things to better the connection. After none if it worked he created a trouble ticket for some network team to look into.. so early this morning an update pushes to my phone and now I'm getting 900kbps speeds.. I now have PRL 60681.. I guess Houston's network is under repair or upgrading or just plain clogged.
    Great news glad its working out for you.
    09-20-2011 01:10 PM
  15. maverick96's Avatar
    Sorry guys but I work grave yard and I sleep late ..to answer your question ..they opened a ticket for me because I stayed on with tech support trying multiple different things to better the connection. After none if it worked he created a trouble ticket for some network team to look into.. so early this morning an update pushes to my phone and now I'm getting 900kbps speeds.. I now have PRL 60681.. I guess Houston's network is under repair or upgrading or just plain clogged.
    This is after my updated firmware

    Sent from my Sprint Eptouch 4G
    09-20-2011 01:20 PM
  16. tkemack's Avatar
    I don't trust that app. Same spot 5 tests in a row, completely sporadic results

    sent from my Samsung Galaxy S2 Epic longest phone name in the world Touch 4G
    09-20-2011 01:25 PM
  17. dguidry12's Avatar
    This is after my updated firmware

    Sent from my Sprint Eptouch 4G
    I'd suggest you do the same as I did.. call tech support and make them open a ticket
    09-20-2011 01:26 PM
  18. dguidry12's Avatar
    [QUOTE=tkemack;1277012]I don't trust that app. Same spot 5 tests in a row, completely sporadic results

    Well what else is there to rely on?
    09-20-2011 01:26 PM
  19. tkemack's Avatar
    Cory Streater suggested this.
    http://performance.toast.net/
    Do both the f16 and blue angel tests. Post scren shots

    sent from my Samsung Galaxy S2 Epic longest phone name in the world Touch 4G
    09-20-2011 01:29 PM
  20. dguidry12's Avatar
    Cory Streater suggested this.
    Internet Performance and Speed Test
    Do both the f16 and blue angel tests. Post scren shots

    sent from my Samsung Galaxy S2 Epic longest phone name in the world Touch 4G
    Ok
    09-20-2011 01:36 PM
  21. chuckz28's Avatar
    I'm new to sprint. How do you find out which PRL number you are on and how to you go about updating it?
    09-20-2011 02:00 PM
  22. nkd's Avatar
    click on settings, about phone and then status, you will have prl in there.

    I think sprint is upgrading their network, it is terrible in my area too. I cant even load a page on 3g, just outright terrible. I have the same prl, it has nothing to do with prl, it is just spring doing something with their network. I have had that prl from day one.
    09-20-2011 02:09 PM
  23. mpnalvin's Avatar
    @chuck Run Settings, then go to About Phone.
    From there, you can find your PRL under Status, and upgrade it under System Updates.
    1BadHEMI likes this.
    09-20-2011 02:10 PM
  24. maverick96's Avatar
    Im guessing this is pretty good?

    Sent from my Sprint Eptouch 4G
    09-20-2011 02:34 PM
  25. maverick96's Avatar
    Hmmmmm

    Sent from my Sprint Eptouch 4G
    09-20-2011 02:39 PM
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