Every time I try to update my PRL or Firmware, I'm getting an unknown error. I already called Sprint customer service about this, but they said not to worry about it because there is no current firmware or PRL update. However, the sprint-zone app says there is a PRL update available, and on my old phone even if there was no PRL update, it would say that there was no update available not that there was an error.
Is anyone else experiencing this?
Is anyone else experiencing this?