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Menu key self-activating, I'm frustrated! What's happening here??
Ok, so I have been with this phone almost three weeks now, and I really love it. I ordered it from wirefly, and things were great, with one exception: battery life was horrible; and from horrible I mean loosing 10-15% average an hour for almost no use. I used to run out of the juice with low to medium use in about 6-7 hours. I did hard reset twice, installed juicedefender, and still no noticeable benefits. I realized something was wrong, so I contacted wirefly and they shipped me a new epic touch, which I activated this morning, but could not ship the old one back today. Battery life has been amazingly better on this new phone. It has been off the charger for about 15 hours, with some heavy use, and it still has managed to keep 32% juice saved, so yes, it should almost confirm that my first epic was a lemon probably. For the first time ever since I got my epic touch have I crossed 12 hours limit without touching a charger.
Thats all good, but interestingly the old device, which is set to go back after I finish its hard reset, (and which was taken off the charger 15 hours ago too), has still managed keep 75% of the juice on it after 15 hours. Yes I was not using it whole day, but it was on wifi all this time, it was syncing my gmail and checking yahoo mail, and it still has all the apps it had till yesterday, with only difference being today its been deactivated, and cant use its radios. It used to lose 10% per hour till yesterday just by sitting on the table, and today it lost only 1.67% per hour. Why such a drastic change after deactivation??
Now I wouldn't even bother asking the above question if my new epic didn't have issues of its own. Although Its really good with the battery, today its menu soft key went wild by self activating. I was watching a video, and decided to place a call. Suddenly after the call the menu soft key started activating on its own continuously, even tough I was not touching it. Every time I would unlock the device, menu key would start self activating, and reboots did not help it. It was as if someone invisible is continuously tapping the menu key, and the device would keep vibrating in my hand with each such press. Then all the soft buttons froze up, and didnt respond till after a soft reset. I uninstalled all of the installed apps, and still the issue remains, albeit its not consistent now. It happens when it happens, then I lock the device and it goes away upon unlocking, but comes up again later. I havent done a hard reset, because if its a hardware problem, I would rather face it now, and get the device replaced rather than let it get hidden behind a hard reset, and later face it when I am outside replacement period.
Second, for some reason the battery use graph is reporting less time being on battery than how long its actually been. Its been on battery almost 16 hours now, but device reports 12 hours on battery. Moreover, this time actually jumped backwards - it was reporting 12hrs an hour ago, then it went to reporting 11 hours on battery, then it grew back to 12 hours on battery, I just did a reboot and its again saying 11 hours on battery now. Whats happening?
All my excitement of having found the perfect epic touch for me since morning went down the tube. Needless to say I am extremely frustrated right now. Wirefly replacement process is not as quick and walking into a sprint store. So my question is: has anyone any idea why the menu key is acting up? and Should I ask wirefly for another replacement, to try to get the first one activated again? First one had poor battery life but was usable. Second one has excellent battery life, but is totally unusable and annoying to hold/use when the problem comes up.
End of my long post... But seriously, what should I do