Send MMS issues?
About a week ago I sent my wife a pic, she never got it. This morning I sent a friend a pic and the pic I sent my wife a week ago finally went through. It seems I've had issues sending images before also. Is there something I can do? (using Handcent btw)
- 11-02-2011, 11:44 AM #2
- 188 Posts
Re: Send MMS issues?
Try calling sprint, Ive been getting late texts in clusters 4 to 5 usually hours late, or error mesg when trying to send, then the.person who receives the initial mesg is followed by 9 total of the duplicate original text. Sprint opened a ticket in my area an also mentioned they'll credit the account for the time after the problem was corrected.
- 11-02-2011, 11:50 AM #3
- 96 Posts
Be careful of the "problems in your area" and the open a ticket. MAKE SURE to follow up. Had huge coverage issues, called and cs stated there were updates in my area and a "number of tickets" had already been generated. She told e the same thing and gave me a generic time frame for it to be resolved. I called after time frame, still happening...long story short(er) I finally emailed about the credit- got email back stating would credity account 30.00 for my open ticket but " "no issues in the area" had no idea or wanted no part of what I had been told. just saying, I earned that credit.
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