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Re: Problem: Random "phantom" settings button presses
For the sake of posterity, everything you need to know about what causes this issue, at least as far as this thread is concerned, is to be found in the entry posted by the man above ( not God… Michael Alan Harlow ), and can be viewed in its entirety by reading post #46 of this thread. Took me 1½ years to come to the same conclusions he did.
Originally Posted by michaelalanharlow
Putting aside the semantics of hardware versus firmware ( i.e. software controlling hardware ) for the moment in an effort to keep the majority of this forum's target audience in mind ( tl;dr = this ain't xda ), this is a hardware problem folks, and bears no relationship to which apps you may or may not have installed on your device, no matter how much you really, really think it's your text messenger or workout log app or wtv.
If this last describes you, then what you're forgetting is that correlation does not imply causation; in other words, the reasons it mainly seems to happen when you're in your messenger (for example) are (a) because you spend a proportionally larger percent of the time texting than doing other things, so the odds of it happening when you're texting are higher than the odds of it occurring when you're doing anything else, (b) because we know it's related to network data signal or lack thereof, and you use the network when you're texting and not when you're playing Tetris, and maybe (c) you do a lot of texting from home, from your room in particular, which happens to be in a spot where the signal can be spotty, which is also something we know to be related to the problem. And so on. Hardware,
not software not apps.
Crucially, this means you can't fix this issue permanently yourself if your device does this, if you define "fix" in this case as meaning those keys no long stutter by themselves, ever, without you having had to either do something or sacrifice something in exchange. If your device does this there are two paths you can take : replace, or workaround.
That is, taking it to your authorized Samsung retailer or service center and having them swap it for another one, one that wasn't part of the batch of screwed up ones your first one came from. I don't know if they know how to go about ensuring that, but based on probability alone you should be alright… this is definitely a very small percentage of all the millions of Note®Ⅱ's sold ( lucky you and me ).
A few were mentioned in this thread ; they will work for some, not so much for others. Do what works for you. There is only one workaround I know of that should work for everyone, and it's what I ended up doing when I had this problem, but it does require a rooted device. The process involves completely deactivating the device's two capacitive keys ( not the Home button ) and replacing them with a softkey equivalent : a narrow strip that sits at the very bottom of your display, right over the deactivated capacitive keys, with icons on it that represent the original capacitive keys and do their job for them ( without stuttering, lol ). If you're not sure what I mean, do an image search on "Nexus 6" and look at the pictures that show the display lit up. You'll notice that device doesn't have capacitive keys at the bottom ( not even a physical "Home" button ), and instead, those functions are handled by minimalist-style icons ( which I called "softkeys" a little ways up ) that appear in a row along the very bottom of the lit up display. After you turn the capacitive keys off on your Note®Ⅱ, the process concludes with replacing them with something very much like that.
It's basically 3 steps, but this post is already a mile long ( give or take ) so I'll write that as a follow-up post below this one in a couple days.