Unable to save picture received via text

**tech-challenged gal** · 03-17-2012, 05:29 PM

I'm trying to save a picture that I received in a text message and unable to do so. I used to be able to just long press the picture and have the option to save it. Now I have no options. Clicking on the menu doesn't bring up any options either. Does anyone know how I can save the picture?

**treotraveler** · 03-17-2012, 06:11 PM

Originally Posted by tech-challenged gal

I'm trying to save a picture that I received in a text message and unable to do so. I used to be able to just long press the picture and have the option to save it. Now I have no options. Clicking on the menu
doesn't bring up any options either. Does anyone know how I can save the picture?

Try rebooting your phone. By holding the Power button down till you see a submenu pop up. Then select Power Off. After the soft key lights turn off, hold the Power button down for about 3 seconds, you will see a black Samsung screen, let the phone fully boot up, then try saving the photo in your messaging app again.....

**XxNitr0xX** · 03-17-2012, 08:21 PM

Is it possible to save videos recieved from a text? All I can do is "lock message"

Sent from my SGS2 via Tapatalk

**tech-challenged gal** · 03-19-2012, 11:18 AM

Originally Posted by treotraveler

Try rebooting your phone. By holding the Power button down till you see a submenu pop up. Then select Power Off. After the soft key lights turn off, hold the Power button down for about 3 seconds, you will see a black Samsung screen, let the phone fully boot up, then try saving the photo in your messaging app again.....

Have tried the reboot and also someone suggested that I should do a battery pull. Neither have fixed the problem. I cant figure out why I am no longer able to save pictures.

**bdmridgback** · 03-19-2012, 12:00 PM

Don't feel bad...since the last update my phone wont allow me to save pics either.

I am pretty sure it was due to the last update when that option was removed.

**tech-challenged gal** · 03-19-2012, 02:15 PM

Originally Posted by bdmridgback

Don't feel bad...since the last update my phone wont allow me to save pics either.

I am pretty sure it was due to the last update when that option was removed.

Sigh... thanks for the input. Normally wouldn't bother me much, but a relative sent me a picture of a photo of my parents on their wedding day.

Kind of found a way around not being able to save the picture by taking a screen shot of it, but its not the same.

**Sn1per 117** · 03-19-2012, 05:36 PM

It's not the last update. I can still save pictures fine so I'm not sure what's causing you to not be able to.

Are you long pressing the picture before you tap on it to see it full size?

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**NewYorkChic** · 03-19-2012, 07:01 PM

I'm having the same issue I only had the phone for about a month now... I save a picture before but now I can't for some odd reason

**JayWill** · 03-19-2012, 07:02 PM

Originally Posted by Sn1per 117

It's not the last update. I can still save pictures fine so I'm not sure what's causing you to not be able to.

Are you long pressing the picture before you tap on it to see it full size?

Sent from my SPH-D710 using Tapatalk

I wouldn't be surprised if this is the issue, as simple as it sounds. I read about someone having this same issue recently, and they were long pressing the full blown up version of the image, not the little thumbnail within the text message.

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**mikehoff99** · 03-19-2012, 08:08 PM

if you long press the thumbnail in the message, it will pull up a list of commands. Press on "attached items". It will pull up another window. Put a check mark in the box and press save. It will save it to the sd card.

**Vasi Brinson the** · 12-27-2012, 12:17 PM

Thanks for your help. I was worried pics of my daughter were going to be only visable in text only .

**isabellae1976** · 01-18-2013, 12:57 AM

I'm still unable to save any pictures!!!! Ugh! I tried the reboot, I've tried the battery pull, and it still spent work!!!!!!!

**TKazluvsVKaz** · 01-20-2013, 06:52 PM

>>mikehoff99 said: If you long press the thumbnail in the message, it will pull up a list of commands. Press on "attached items". It will pull up another window. Put a check mark in the box and press save. It will save it to the sd card. <<

The key is the THUMBNAIL - thanks, mike, that fixed my problem!! The long press also allowed me to Share picture, at which point I could email it to myself (one of many options) and save it on my computer!