ICS sandwich has been out for months. Does this phone have it? No? Sprint/Samsung are more concerned with the Galaxy S3 than this phone. You already bought it. They make nothing off of it. It is obsolete to them. They want you to buy a new phone.
As I said previously, maybe ICS update will help with this issue when it hits. It is already available for AT&T,Verizon and T-Moible Galaxy SII phones. Sprint is the last to provide the update.
Verizon doesnt have a GS2 Version. Lol. But the rest is totally true.