Capacitive Button issues

**zackmack7** · 09-27-2012, 02:06 PM

Recently, I have been having issues with the capacitive buttons on my device. Shortly after the FH-13 update, it seems that the buttons frequently press themselves, as I receive tactile feedback even when I'm not touching anything. I very rarely drop my phone, and it happens so randomly that I don't know what could be causing it. I'm considering taking it to the Sprint store to see if they can do anything with it, but does anyone have any suggestions? Already tried a factory reset

Thanks

**tarilen** · 09-27-2012, 02:58 PM

I posted on this a few days ago. I'm having this problem and I haven't been able to fix it.

**zackmack7** · 09-27-2012, 06:23 PM

Whoops sorry. Well I am glad I'm not the only one. Do you think its an issue due to the software update?

**ScottMGS** · 09-27-2012, 06:56 PM

I've been getting this on and off since I got my phone on both GB and ICS.

**zackmack7** · 09-27-2012, 07:25 PM

GB I had no problem, thats weird

**Qazee** · 10-04-2012, 11:52 PM

mine does it as well. mostly when its on charge. and im still on gb

Sent from my SPH-D710 using Tapatalk 2

**ScottMGS** · 10-05-2012, 11:56 AM

Is the phone warm when it happens on the charger?

**patrao_n** · 10-05-2012, 01:12 PM

Is it the stock charger? Only happened to be when I was on ek02 gingerbread. Try a different charger and see if it helps. Although it has been fixed for me since then, maybe its still a problem with others.

sent from my BAD A$$ Epic touch

**kyt** · 10-07-2012, 11:52 AM

My wife just got her Moto Photon replaced with an E4GT, and her menu button does this. It is on FH13.
I've had my E4GT since the day it came out, also on FH13 and mine has never once experienced any phantom presses

**zackmack7** · 10-09-2012, 10:33 PM

Mine does it regardless if its on the charger or not (which is NOT the stock charger). It's so annoying; sometimes just turning the screen off then back on fixes it, other times it lasts for 10+ seconds until I just give up on doing whatever it is I was trying to do.

**born2ride41** · 10-11-2012, 01:10 PM

My phone does same exact thing its actually quite annoying considering taking it to the sprint store

Sent from my SPH-D710 using Android Central Forums

**ScottMGS** · 10-11-2012, 01:48 PM

I did that and (as usual) the problem didn't happen in the store. Let us know if you get different results.

**born2ride41** · 10-11-2012, 06:27 PM

Originally Posted by ScottMGS

I did that and (as usual) the problem didn't happen in the store. Let us know if you get different results.

Thats y i am hesitant because i know it wont do it once i get there and its always so busy!!!

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**GCMS** · 10-12-2012, 09:18 AM

Mine does it too, I'm on ICS and before ICS it never did that. Wonder if it's an ICS thing?

**ScottMGS** · 10-12-2012, 11:39 AM

Nope, I had it happen on GB, too, as I stated in the fourth post on this topic.

I just put up more information on the other post: Context menu's activate on their own

We might want to move over there to consolidate the conversation.