Phone Starts Up, but keeps restarting

**DubSanchez** · 10-15-2012, 01:40 AM

Hi everybody.

My phone restarted itself today while texting.

It never rebooted back up again. It initiates through the logos up until the 4G background, and a blue light blinks and it restarts all over again.

The battery was fully charged. When I plug it in, it indicates it is charging so I dont know if its the battery. The battery seems normal, not warped.

I want to know what caused this, and if there is a solution to the problem.

Also, I want to know if there is a way to retrieve the stuff off my phone before I attempt a full recovery.

My phone is unrooted.

please help.

**patrao_n** · 10-15-2012, 01:15 PM

What version are you on?

sent from my BAD A$$ Epic touch

**imaposer** · 10-15-2012, 03:53 PM

Interesting. Mine started doing something similar last week. If I am using it, it works fine. If it is plugged in, it works normally. If it is just running on battery, as soon as the screen goes off, it does a reboot. If I catch it when it starts back up, I can go back to using it, but if not, it will just start up, screen goes off, reboots and repeats the cycle till it kills the battery in about ten minutes. I bought a new battery thinking it was the problem, and just put it in five minutes ago. It didn't fix it.

Running android version 2.3.6. el29. hardware version D710.10

I followed the instructions elsewhere on the forum to go back to gingerbread after trying ICS for a couple weeks and hating it. Left my phone rooted when I went back, had no problems for months till now.
Between this and the cracked screen, it is getting real close to time to pay the ETF, can this and get something else.

**mcs** · 10-16-2012, 01:53 PM

This is also the problem I am having, as stated in this thread: Please Help!!!!!!!!!!! Having problems with phone

No responses or help as of yet (I am not the OP, and would have given it a more useful title!) The phone as of now is unusable if it is not plugged in, because when I try to use an app it resets and I can't do anything with it until it is plugged in again. I'm considering doing a factory reset, and researching how to back up everything first. If anyone has any better ideas it would be great, because obviously quite a few people are having this problem with the stock software.

**Thedonkeyshow808** · 10-18-2012, 01:50 AM

Just curious. Is any one using multiple batteries?

Because i had the same problem after a factory reset.

And the problem seems to have stopped now that I'm sticking to one battery.

**imaposer** · 10-18-2012, 07:10 AM

Nope, only one battery. When this started, I bought a replacement and put it in with no change. Still using it. My solution so far has been to keep it plugged in as much as possible and have the screen set to max time before shutting off.

**DubSanchez** · 10-23-2012, 02:44 PM

Originally Posted by patrao_n

What version are you on?

sent from my BAD A$$ Epic touch

Running on 4.0.4

Also to answer other questions here. I only used the original stock battery. It's not bloated or deformed. its normal.

**DubSanchez** · 10-23-2012, 02:56 PM

Originally Posted by patrao_n

What version are you on?

sent from my BAD A$$ Epic touch

Running on 4.0.4

Also to answer other questions here. I only used the original stock battery. It's not bloated or deformed. its normal.

**zantia23** · 10-23-2012, 09:12 PM

I received the FI27 update almost 3 hrs ago. While I was installing the update, my phone screen started flashing and turned off. I rebooted it and by the time it got to the 4g screen it was beeping saying low battery then shut off again. It keeps rebooting and shutting off again. My battery was 58% when I downloaded the update. This is my 2nd replacement battery. The 1st one was bulging and causing my phone to overheat. I have to keep my phone plugged in to use it. I'm over this battery situation!

**DubSanchez** · 10-25-2012, 10:47 AM

I ended up holding the Power button and the Volume down button to initiate that special menu that allows you to install/wipe/reformat your phone.

I wiped it clean, and my phone recovered perfectly.

Everything from music, and pictures were all still intact to my surprise. my apps and contacts were gone, but I had a backup of those on SD card.

Glad to have my phone running again. Hated using my old *** EVO.

**redhdgirl417** · 10-25-2012, 11:40 AM

Originally Posted by DubSanchez

I ended up holding the Power button and the Volume down button to initiate that special menu that allows you to install/wipe/reformat your phone.

I wiped it clean, and my phone recovered perfectly.

Everything from music, and pictures were all still intact to my surprise. my apps and contacts were gone, but I had a backup of those on SD card.

Glad to have my phone running again. Hated using my old *** EVO.

How do you back up to your SD card? I need to try this, might help my issues I'm having.

**DubSanchez** · 10-26-2012, 12:35 PM

I had a backup copied to my SD card a few weeks back using MyBackup Pro.

It was really amazing that nothing much apps and contacts were erased.

Miracle.

I hope this can work for you.

**paulevans2** · 04-04-2013, 07:45 PM

Hi

I had this problem and I simply changed the theme and it cleared it.
Check for overheating as well
Hope this helps

**takehiro12** · 04-09-2013, 09:53 AM

Originally Posted by paulevans2

I had this problem and I simply changed the theme and it cleared it.
Check for overheating as well
Hope this helps

What theme did you change and clear? I'm currently using Nova Launcher Pro.

This problem started for me right after the Jelly Bean update. I'd like to find a solution that doesn't involve wiping my phone.