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  1. Thread Author  Thread Author    #1  

    Default Unfortunately samsung internal has stopped working

    Sprint Galaxy s2, Stock ROM, 4.0.4 had it about a year, maybe a little less

    Phone is just shutting down or in some cases restarting without prompting. Hard to document when, as it happens under different circumstances. EX: Checking an email from the notification drop down - I click the icon to go to the message and phone just shuts down. It happens when charging and when unplugged. Battery also goes from high to low back to high - saw this issue posted separately but it's possibly related. After this happening several times today, I got a pop-up message that said, "Unfortunately Samsung Internal has stopped working." It only came up that one time but the shut down/restart problem, which started today, has been persistent all afternoon. Anyone have any idea what might be going on?
  2. #2  
    Danf's Avatar

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    Default Re: Unfortunately samsung internal has stopped working

    Is that the original battery that came with it?

    if ti is then first thing I would do is go to the nearest Sprint Store and have them test the battery.
  3. Thread Author  Thread Author    #3  

    Default Re: Unfortunately samsung internal has stopped working

    Quote Originally Posted by Danf View Post
    Is that the original battery that came with it?

    if ti is then first thing I would do is go to the nearest Sprint Store and have them test the battery.
    THX. From stuff I've been reading here on related topics, that sounds like solid advice!

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