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  1. Thread Author  Thread Author    #1  
    Treesham's Avatar

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    Default Jelly Bean thinking USB Storage is on, and that's a problem

    Anyone know why Jelly Bean thinks my USB storage is on, and what i can do to turn it off?

    because of that, i can't access my SD Card. i've tried unmounting and mounting, battery pulls, etc.

    maybe there's a setting i'm missing?

    thanks in advance,

    Tree
  2. Thread Author  Thread Author    #2  
    Treesham's Avatar

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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    no one else is having this problem. :o/ dang. this might be a tough one...blah
  3. #3  

    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    All I noticed is that the mount point for the SD card changed. I used to be able to browse to it through the external_sd folder. Now things are mounted as

    /storage/extSdCard
    and
    /storage/sdcard0
  4. Thread Author  Thread Author    #4  
    Treesham's Avatar

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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    when i try to use my camera, i get "Turn off USB Storage before using camera".

    to the best of my knowledge - albeit, my limited knowledge - there is no way to do this.

    then, when i try to use SwiftKey, i can't, because it can't find my SD card.

    ARGH!
  5. #5  
    Ed_Strong's Avatar

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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    Quote Originally Posted by Treesham View Post
    when i try to use my camera, i get "Turn off USB Storage before using camera".

    to the best of my knowledge - albeit, my limited knowledge - there is no way to do this.

    then, when i try to use SwiftKey, i can't, because it can't find my SD card.

    ARGH!
    Sounds like what I had happen to my wife's phone... sure sounds like you're gonna have to format the phone's USB storage memory, read the thread here.
    After GB27: Blank USB Storage?!?
    That's what the wife did and it fixed the camera error deal for sure!
  6. Thread Author  Thread Author    #6  
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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    Quote Originally Posted by Ed_Strong View Post
    Sounds like what I had happen to my wife's phone... sure sounds like you're gonna have to format the phone's USB storage memory, read the thread here.
    After GB27: Blank USB Storage?!?
    That's what the wife did and it fixed the camera error deal for sure!
    what was deleted when you did that?
  7. Thread Author  Thread Author    #7  
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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    more importantly, how do i format the USB memory? i formatted the SD Card, but i don't see where to format the USB memory....
  8. #8  

    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    Quote Originally Posted by Treesham View Post
    when i try to use my camera, i get "Turn off USB Storage before using camera".

    to the best of my knowledge - albeit, my limited knowledge - there is no way to do this.

    then, when i try to use SwiftKey, i can't, because it can't find my SD card.

    ARGH!
    Could it be that the camera storage is pointing to a location that no longer exists?
  9. Thread Author  Thread Author    #9  
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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    i do think that might be the case. it's also why thinks like swiftkey can't access the SD card.

    because it can't find it. i have no idea how to remedy this.
  10. Thread Author  Thread Author    #10  
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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    as i continue to self-diagnose this problem (until someone who really understands this stuff can help me figure it out), it does appear that there are some crossed wires, and renamed things.

    when i attempt to move something from the device storage to the SD Card, it implies that it has done so. but when i go into settings>storage i can see that the memory available on my SD Card has remained the same, while the memory available in "USB Storage" has decreased.

    (keep in mind my phone is not connected to the computer during any of this).

    so, clearly, things that should be moving onto the SD Card are, instead, moving into USB Memory, which may or may not actually exist. when i use AppManager, it shows me that they are on the SD Card, but, as indicated earlier, settings>storage shows the file to be in "USB Storage".

    does this make sense?

    can anyone else offer some suggestions so i can have my camera and my apps that require an SD Card (like SwiftKey) back?

    thanks!
  11. #11  
    Ed_Strong's Avatar

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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    If you read carefully on my post, in the case of my wifes phone, the notification bar actually showed a micro SD Card icon with an exclamation ("I") point in it. Then when I swiped down on the notification bar it gave me a message saying "Blank USB Storage: USB storage is blank or has unsupported media"

    After tapping on this message it gave me the option to format the USB memory card. Don't know if your has the same setup or not, but have you tried to plug the phone into the PC thru the USB cord and see if the PC can see the phone storage? In my case I could see the phone storage in the PC, but could not access it!
  12. #12  
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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    Quote Originally Posted by Treesham View Post
    what was deleted when you did that?
    Almost forgot... nothing was deleted, she only lost her ringtones setup, background screen setup and a few other custom settings like that a couple of hours later she was back to her old settings.
  13. Thread Author  Thread Author    #13  
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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    Quote Originally Posted by Ed_Strong View Post
    Almost forgot... nothing was deleted, she only lost her ringtones setup, background screen setup and a few other custom settings like that a couple of hours later she was back to her old settings.
    i formatted the SD card, but it did not help. is there a way to format the USB Storage?
  14. #14  

    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    USB storage is not something you can delete. USB storage basically allows you to transfer files to whatever device/PC you're connected to. When I had USB storage turned on my S2 T989 it would not allow me to go into the camera. After I turn it off I can enter the camera app once again. Whenever I plugged in my S3 or S2 you usually have the USB logo/sign at the top left of your screen. This setting allows you to switch from Media Device (MTP) and Camera (PTP). It's different with the S2 T989. The USB logo allows me to turn on or off the usb storage.

    So unless you have the phone plugged into a computer it should technically not say that you are connected neither should it mean anything as you have no USB device connected to your phone.

    I don't know if my post is any help but your goal is not to format the usb storage as this is your computer or whatever device connected it through the USB port. In my opinion this may be a bug (quite a serious/annoying one.) If your phone is not connected to anything then your phone is "hallucinating" and thinking there is some other device connected.
  15. Thread Author  Thread Author    #15  
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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    Quote Originally Posted by xKrNMBoYx View Post
    USB storage is not something you can delete. USB storage basically allows you to transfer files to whatever device/PC you're connected to. When I had USB storage turned on my S2 T989 it would not allow me to go into the camera. After I turn it off I can enter the camera app once again. Whenever I plugged in my S3 or S2 you usually have the USB logo/sign at the top left of your screen. This setting allows you to switch from Media Device (MTP) and Camera (PTP). It's different with the S2 T989. The USB logo allows me to turn on or off the usb storage.

    So unless you have the phone plugged into a computer it should technically not say that you are connected neither should it mean anything as you have no USB device connected to your phone.

    I don't know if my post is any help but your goal is not to format the usb storage as this is your computer or whatever device connected it through the USB port. In my opinion this may be a bug (quite a serious/annoying one.) If your phone is not connected to anything then your phone is "hallucinating" and thinking there is some other device connected.
    and yes. this is pretty much my point.

    i was pretty sure you can't delete USB storage, but an earlier post confused me on that.

    my phone is not plugged into my computer. yet it thinks USB storage is on/available/etc. which renders my camera useless.

    i believe this is the same bug that makes my phone believe my SD card doesn't exist, which renders many of my apps, including SwiftKey, useless.

    when i attempt to "move" something to the SD Card, it shows up in USB Storage, so i believe there is something crossing paths or has misnamed.

    and no one is able to help, which is extra annoying. i wonder if i can re-install jellybean
  16. #16  

    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    I have 2 phones one had gingerbread the other ics. I installed jellybean on both phones,the gingerbread phone did fine, the other is having the same problem as yours. I have tried everything but a factory reset, I even reinstalled jb it still has the same problem when you try to open gallery or camera.

    Sent from my SPH-D710 using Android Central Forums
  17. Thread Author  Thread Author    #17  
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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    Quote Originally Posted by heelfan69 View Post
    I have 2 phones one had gingerbread the other ics. I installed jellybean on both phones,the gingerbread phone did fine, the other is having the same problem as yours. I have tried everything but a factory reset, I even reinstalled jb it still has the same problem when you try to open gallery or camera.

    Sent from my SPH-D710 using Android Central Forums
    ugh. that is worrisome. :o/
  18. #18  

    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    My wife has a ton of pictures on usb storage and none on the ext sd card. I cant even back up the phone cause her phone doesnt show any files on on usb storage.

    Sent from my SPH-D710 using Android Central Forums
  19. Thread Author  Thread Author    #19  
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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    i am wondering if this is happening because when i have my phone plugged into my computer as a MTP it doesn't seem to recognize the phone is there, and won't do the update.

    but when i have it plugged in as a PTP it does, and will proceed with the update.

    as a result, when it comes out of it's update mode, it believes it's still hooked up to USB, even when it's not.
  20. #20  

    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    Have u tried to get the drivers for your phone by disconnecting the internet? By doing that it will only get the drivers off of your pc or phone.

    Sent from my SPH-D710 using Android Central Forums
  21. #21  

    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    I have the same problem with mtp. What is ptp? Maybe I need to update my drivers?

    Sent from my SPH-D710 using Android Central Forums
  22. Thread Author  Thread Author    #22  
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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    Quote Originally Posted by heelfan69 View Post
    Have u tried to get the drivers for your phone by disconnecting the internet? By doing that it will only get the drivers off of your pc or phone.

    Sent from my SPH-D710 using Android Central Forums
    explain a bit more? disconnecting the internet from my phone? or from the computer?
  23. #23  

    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    First of all I would uninstall your Samsung drivers off of your pc in control panel- add and remove program.Then disconnect your pc from the internet and plug your phone in to get device drivers.

    Sent from my SPH-D710 using Android Central Forums
  24. #24  

    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    This may be a dumb thing to suggest but try plugging your phone into a computer. If the computer detects the phone then see if the USB Storage option is showing and check if it is still turned on. Try turning off USB Storage while being plugged in and then unplug your phone to see if it is still bugged up. It's a simple thing to try which may be why it's a dumb suggestion.

    I have a cheap Archos 80 G9 tablet. All the G9 tablets have a usb port for a 3G stick to be plugged in. The cool thing is you can plug in a usb device and actually use that as storage and transfer files. Whenever I do that the microSD card is unusable or undetected.

    Hopefully you find a fix. Kies detects my S2 fine but it won't detect my S3. The computer will detect both my phones. These driver issues are the worse I have had on any product.
  25. Thread Author  Thread Author    #25  
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    Default Re: Jelly Bean thinking USB Storage is on, and that's a problem

    Quote Originally Posted by heelfan69 View Post
    First of all I would uninstall your Samsung drivers off of your pc in control panel- add and remove program.Then disconnect your pc from the internet and plug your phone in to get device drivers.

    Sent from my SPH-D710 using Android Central Forums
    i will definitely try this tonight when i get home from work, and let you know how it goes.
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