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  1. #26  

    Default Re: My phone keeps rebooting itself

    Quote Originally Posted by Orchid7 View Post
    I'm experiencing almost the exact same as most of you. I've had the phone for almost a year and suddenly it now reboots CONSTANTLY I can't even make calls or anything because it'll reboot in the midst of the call or text. It's so bad it reboots every couple of minutes. The only time it doesn't it's when it's plugged in. After much going back and forth with spring they replaced it and as soon as I walked out the door it started doing the same thing and it also gets VERY hot.

    I've heard really bad things about spring and I've also experienced terrible signal, data connection but this is the ultimate disgrace. I wish a bunch of us would just complaint to the BBB or something this sounds too fishy to me. I'm gonna go back to sprint and tell them the issue here, but, based on the experiences above I don't think it'll matter. Ugh!
    Have the same problem going on the 5th SII. Sprint techs admit it is a problem noone will do anything at Sprint all i hear is "Our Systems will not allow us to do that." A buddy of mine said to tweet the problem...and spread the word. Protect your consumers and send a message to Sprint. I took 3 people away from sprint and to T-mobile. Working on more. HATE SPRINT with a passion.
  2. #27  

    Lightbulb Re: My phone keeps rebooting itself

    SOLVED: When i removed my SD card the problem went away - at least for now. Luckily i did not have critical data or apps on it - so it seemed like an easy test.
    This also makes sense in reading all the other posts - where even replacing the phone didn't help.
    Last edited by Assaf1; 09-03-2013 at 01:59 AM.
  3. #28  

    Default Re: My phone keeps rebooting itself

    Friend of mine told me that his phone just recently started doing this to him as well. He has done a factory reset and it was still doing it. When it is on the charger it is fine, when running on battery alone it restarts. He is finally updating to GB27 so hopefully that helps, if not, since he has only had the phone since November am gonna suggest to him that he go to Sprint.
  4. #29  

    Default Re: My phone keeps rebooting itself

    SOLVED! Several days passed and the removal of the SD card solved the problem.
  5. #30  

    Default Re: My phone keeps rebooting itself

    I have recently found that the Flixster movie app cause untold problems on my phone. So when I need to use it, I install then promptly uninstall when I am done using it.
    I will try the SD card tip.
  6. #31  

    Default Re: My phone keeps rebooting itself

    So to those that fixed it by pulling the sd card, did formatting the card and putting it back in cause the problem to come back?

    Sent from my SPH-L710 using AC Forums mobile app
  7. #32  
    srkmagnus's Avatar

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    Default Re: My phone keeps rebooting itself

    Quote Originally Posted by lafountain View Post
    So to those that fixed it by pulling the sd card, did formatting the card and putting it back in cause the problem to come back?

    Sent from my SPH-L710 using AC Forums mobile app
    Formatting is the easiest thing your friend can try to see if the problem stops. I had the same issue a while back and removed the sd card because of it - the problem stopped once the sd card was removed. I've since installed another sd card and the problem has not returned.

    Try removing the sd card, formatting it (if possible) then re-install it to see if the problem re-occurs. If it doesn't , then it could also be an issue with the battery since the device is fine while plugged into a power source but reboots when running on the battery. I'd recommend a new battery if this is the case. Hopefully Sprint can help with this. Otherwise, look for a good online replacement as the Sprint battery will cost around $30 (depending on where you go and if they want to "help" you out).

    Let us know how everything works out.
  8. #33  

    Default Re: My phone keeps rebooting itself

    My Galaxy S4 A started randomly restarting 05-SEP-2013. It became basically unusable for phone calls. After reading all the posts I decided to try removing the SD card. So far it's only been about 12 hours but I haven't had a restart and I've been on the phone for about 40 minutes without a problem. My thanks to all the posters here...I'm keeping my toes crossed that this was the issue.

    UPDATE: 09-SEP-2013: It's now been 36+ hours and no restarts. I still have not tried reformatting the original SD (or getting a new one) and putting it back in the device.
    Last edited by Markov Chainey; 09-09-2013 at 12:24 PM.
  9. #34  

    Default Re: My phone keeps rebooting itself

    HAVING THE SAME PROBLEM HERE. My note randomly keeps rebooting...I can't even use it for 5 to 10 minutes! When it's on charge it works fine but when on battery, it gets screwy. UN-rooted it, factory reset, cleaned, Opened it up and checked the power button (and cleaned that too)...Still no progress. I'm So Frustrated and this is my primary phone! PLEASE HELP. P.S Mine is At&t version and those bastards won't help at all...even though my contract doesn't end till few more months they say i can re-sign the contract and get a new phone but god forbid noo.. they wont let me cancel the contract
    Last edited by stupidgalaxynote; 09-09-2013 at 07:57 PM.
  10. #35  

    Default Re: My phone keeps rebooting itself

    I don't know anything about the Note (this is the Sprint SII forum) but if it behaves badly only when on battery you might have a bad battery. If the battery bulges or is swollen might be bad and replacing the battery might be the cheapest fix. (People say bad things about Samsung phones but you can replace batteries easily!)
  11. #36  

    Default Re: My phone keeps rebooting itself

    Had it exact same issue. I solved it by doing:
    1) pop out the SD Card
    2) connected to my laptop thru SD Card reader
    3) open and deleted everything in a folder named .Android secure

    I'm not sure what was the problem, but it is solved now. Hope it will help
  12. #37  

    Default Re: My phone keeps rebooting itself

    Cleaning lint out of the USB port on my galaxy nexus fixed my problems with my phone freezing up and spontaneously rebooting.
  13. #38  

    Default Re: My phone keeps rebooting itself

    @Buck.... I've had the exact same experience. 3 batteries later and after the repair guy tried to get to a new phone. I was told it appears I have some humidity/moisture damage to the motherboard in my phone. I'm like if the phone hasn't been dunked and its humidity...then that's normal wear & tear bcuz we live in humidity. I'm frustrated as heck!!
  14. #39  

    Default Re: My phone keeps rebooting itself

    REMOVING THE SD CARD "WOOOORRRKKKS"!!
    If you're having the "REBOOT ISSUES" simply remove your SD Card.....I was ready to drive over to Sprint & Samsung and hurl rocks through their windows. Lol.

    Thanks @srkmagnus!! You saved me alot of frustration....Sprint should hire or give you compensation my friend!!!
  15. #40  

    Default Re: My phone keeps rebooting itself

    Guys I found out the core reason for why this happens.

    It started happening to me a couple of days ago and I tried removing the SD card and it still kept rebooting itself. Then I figured I might have to change the battery or something but then I did a factory reset and everything was back to normal. My phone is faster than before as well. So the issue is not hardware related. It's definitely some software bug, a malware or something like that. The reason why removing the SD card worked for some is that the malware might have been in the apps in the SD card.

    So if removing the SD card doesn't work, do a factory reset and it should be back to normal.
  16. #41  

    Default Re: My phone keeps rebooting itself

    Quote Originally Posted by tadowen311 View Post
    Yesterday my phone just randomly started rebooting itself I have no idea why I am running stock gb27 rooted?

    Sent from my SPH-D710 using Android Central Forums
    YOUR phone is having these issues not because of apps guys, matter of fact its as easy as getting your power button replaced, your power button is malfunctionig so its a software problem with the phone... its causing the button to act up and if you click just the power button on a galaxy sII one time and hold it the next it automatically restarts... so your button does automatic reatarts because it thinks your clickig it 2 times and holding it... just tell sprint its your power button and its that easy... no more fctory resets
  17. #42  

    Default Re: My phone keeps rebooting itself

    Quote Originally Posted by mcsigmund View Post
    YOUR phone is having these issues not because of apps guys, matter of fact its as easy as getting your power button replaced, your power button is malfunctionig so its a software problem with the phone... its causing the button to act up and if you click just the power button on a galaxy sII one time and hold it the next it automatically restarts... so your button does automatic reatarts because it thinks your clickig it 2 times and holding it... just tell sprint its your power button and its that easy... no more fctory resets
    So to those who fixed the issue by pulling the sd card out, you are saying it is still the power button?

    Sent from my SPH-L710 using AC Forums mobile app
  18. #43  

    Default Re: My phone keeps rebooting itself

    This is an issue with older phones or at least most right??.......companies do this because instead of paying your older phone bill which will most likely be cheaper than a newer phone....they want you to upgrade so they get more money think about it how many Galaxy s4s have this problem or how many iphones 5's or watevr the latest edition is have this problem??? Its really not a coincidence that I have had 5 yes 5 new phones all with the same problem its no coincidence that any sprint store u go to the techs pretend like they dont know what the problem is or pretend its something else???...........They just want yall to upgrade to a higher paying phone........then guess I bet you in 2 years if not...1 year the galaxy s4 and iphones will have whatevr problem they have just to get you to go up to the next phone which will be higher priced with a higher priced bill.!!!!!
  19. #44  
    srkmagnus's Avatar

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    Default Re: My phone keeps rebooting itself

    Quote Originally Posted by mcsigmund View Post
    YOUR phone is having these issues not because of apps guys, matter of fact its as easy as getting your power button replaced, your power button is malfunctionig so its a software problem with the phone... its causing the button to act up and if you click just the power button on a galaxy sII one time and hold it the next it automatically restarts... so your button does automatic reatarts because it thinks your clickig it 2 times and holding it... just tell sprint its your power button and its that easy... no more fctory resets
    I'm currently having this issue you are describing. Though, it's not consistent. It's been a few days since it last happened. But will definitely act up again then likely be back to normal - since I'll be upgrading soon (hopefully) it's not much of a problem. Good to know.
  20. #45  

    Default Re: My phone keeps rebooting itself

    I NEEED HELP MY PHONE is a galaxy s4 and it stopped opening it just gives me the light and the name and never open !!!!!!!!!!!
  21. #46  

    Default Re: My phone keeps rebooting itself

    Quote Originally Posted by Nadajb View Post
    I NEEED HELP MY PHONE is a galaxy s4 and it stopped opening it just gives me the light and the name and never open !!!!!!!!!!!
    The S4 forums are probably a better place to ask: Samsung Galaxy S4 - Android Forums at AndroidCentral.com
  22. #47  
    d16rr702's Avatar

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    Default Re: My phone keeps rebooting itself

    I think I figured it out - well, for me anyway....

    I got home last night after a business trip from Vietnam, China, phone worked fine (except for the tiny battery).

    I walked in the house and my phone started rebooting every few minutes - wtf?.....my wife has exact same phone (Galaxy Grand Dual Sim GT-I9082) and her's has been rebooting for the past few days. So frustrated she put her sim back in the BB - serious stuff here.....

    I then tried to figure it out. We removed unnecessary programs. I removed my SD, (my wife doesn't have one) still the same. We removed the SIM, same, Did not factory reset.

    This morning -, same.

    I then noticed the date was set to 1/1/2012 - wtf?

    in between reboots I was able to change the date manually.

    wala, been going strong since I made this change.

    could it be that my home wifi networked changed the time on our phones? Then our phones kept getting confused trying to sync last year and today? who knows....who cares....my phone and the wifes, is now working and has not rebotted since we fixed the date and time.

    check your date and time, this could be the fix.

    Good Luck!
  23. #48  

    Default Re: My phone keeps rebooting itself

    Rebooting seems to be caused by software 70% of the time. I had issues start by verizon firmware update. My phone is a LG LUCID firmware was LG840ZV9 or something. I looked everywhere on the net trying to find a fix. No luck. Did a soft reset, hard reset and problem resisted. Wiped the SD card, didn't install ANYTHING except 1 program. The phone seemed to reboot more often when pushed with graphic programs.

    I solved this problem by downgrading my firmware. It takes a lot of research and special programs to convert cabs. It worked for me! So if you have a older phone, perhaps it can work for you. It is very hard to find everything you need to downgrade firmware. Pretty hard to find what to do so your phone doesn't automatically update the firmware too. I won't give links, as I don't want to be responcible if someone hurts their phone.

    Flashing firmware is generally what people do to unbrick their phone. Take care and good luck!
  24. #49  

    Default Re: My phone keeps rebooting itself

    Quote Originally Posted by u2metoo View Post
    Brand new replacement (Asurion) phone in my hands, and it keeps rebooting.

    Nothing on it yet.
    I am having the same issue. This replacement phone is less than a week old.
  25. #50  

    Default Re: My phone keeps rebooting itself

    Same problem with a less than a week old refurb phone from Sprint. Just took the sd card out. We'll see what happens!
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