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  1. Thread Author  Thread Author    #1  

    Default Upgrade an employee referral account at a non-Sprint location

    I have a Sprint employee referral account and I have gotten my last two phone upgrades at Radio Shack. I just went there this evening to get the Galaxy S3 and they said that they cannot upgrade my account. I called Sprint and they said that Employee referral accounts can only get upgrades through a corporate store. Did this change happen in the past two years or something?
  2. #2  

    Default

    Yeah, I got my Evo, Photon, and a few other phones at Best Buy in the past. Sprint would not let me upgrade one of my lines a few weeks ago at Best Buy, and I was forced to buy it from the Sprint online store.

    Sent from my Sprint Samsung Galaxy S3 via Android Central Forums
  3. #3  

    Default Re: Upgrade an employee referral account at a non-Sprint location

    I never tried upgrading at BB, Radio Shack, etc. so I can't say for sure how long it's been, but I'm pretty sure that was the case when I bought my EVO 4G at launch so it's been at least two years. I think there were people that were still able to get it done on occasion before, but the system they use to handle the accounts is apparently now completely separate between Sprint corporate and other stores.

    A corporate store or telesales is the only way to get it done so you'll definitely be paying the $199.99 plus tax. Also, if you don't live in a pretty densely populated area, you might want to make sure the Sprint store you decide to go to is for sure a corporate store because it seems like they're all being bought out by third parties. The only time I ever go to a Sprint store is to upgrade, and it figures that when I went to get my S3 I found out that what I thought was the only remaining local corporate store was no longer a corporate store. (The closest one is now 90 miles away and in a state with significantly higher sales tax so I just ended up going through telesales. At least the shipping is overnight if you're impatient.)

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